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Benefits Specialist

NCR

NCR

Accounting & Finance
Atlanta, GA, USA
Posted on Thursday, December 21, 2023

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

We are looking for an empathetic and experienced Benefits professional, who has a passion for building better processes and solutions, and who can effectively navigate the complexities of US and Canadian healthcare. The Benefits Specialist must have the breadth to manage all of NCR Voyix’s North America benefits.

The Benefits Specialist administers of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, workers compensation and retirement plans.

  • Oversee administration of the US and Canada benefits programs NCR Voyix offers and provide guidance to our operations team to support employees at all levels on benefits questions.

  • Collaborate with Benefits Manager to solve employee benefits issues;

  • Administer Canada benefits, health insurance, disability and retirement plans.

  • Assist in hosting benefits meetings for annual enrollment and quarterly benefit webinars.

  • Support the planning, administration and communication of annual open enrollment, and other benefits changes throughout the year.

  • Ensure compliance of NCR's US benefit programs with regulations, including HIPAA, COBRA, ACA reporting, benefits NDT, and other national and local regulatory filings, legal disclosures, and benefits notices

  • Manage global benefit programs, including mental health and family forming benefits, and support the evolution of our perk and wellness efforts.

Basic Qualifications:

  • 2+ years of experience working in US benefits (health and welfare, disability, 401K) administration.

  • Deep understanding of benefits administration processes

  • Demonstrated knowledge of the regulations that impact US benefits, and experience of their direct application.

  • Experience managing projects and programs and documenting processes.

  • Ability to research and propose solutions to problems.

  • Experience in Workday (preferred), or other benefits administration system

  • Excellent communication skills for collaborating with other teams, internal and external, and customer service and engagement content creation skills to support NCR's employees.

  • Passionate about creating a superlative employee experience.

Preferred Qualifications:

  • Ideal candidate will have a background in US and Canada disability to include working with disability vendors, answering employee questions and payroll to ensure employee leaves of absence are processed and paid correctly.

  • Experience in Canada Benefits administration

  • Experience in Disability management

  • Experience with Microsoft Office, Fidelity, and Workday

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes