TITLE: Field Service Technician I
LOCATION: Greater Phoenix AZ

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:

Position Summary
Are you a Field Technician? Field Engineer? Service Technician? Or do you want to start a career in this field? Are you tech savvy with a good mechanical aptitude and feel your skills are transferrable? Can you help us to provide best in class service? Do you want to work with some of the largest retail customers in the industry?

Pay and Benefits:

• Hourly Pay Range: $17.00 to $20, depending on location and experience levels
• Overtime available at time and a half
• Benefits:
• 7 paid holidays and 6 paid floating holidays
• Paid vacation – up to 80 hours in your first year
• 401K savings and retirement plan
• Company-provided, business-use-only vehicle
• Medical insurance available immediately

NCR Voyix Field Services creates value by delivering solutions that build long-term customer relationships. As a first line of response, you will communicate openly and effectively to identify and resolve issues—often before they arise—using training provided by NCR Voyix to deliver the right solution at the right time.

Our virtual and hands-on training enables rapid learning and real impact. NCR Voyix is committed to developing its people through a strong learning community supported by dedicated teachers, mentors, and coaches who collaborate across territories.

NCR Voyix is dedicated to fostering a diverse and inclusive workplace where employees feel valued and empowered. This role helps keep global commerce running and proudly represents the NCR Voyix brand.

Utilize your skills to:

• Perform customer installations, maintenance, and service calls promptly and effectively
• Service electromechanical equipment, including self-checkout systems, within an assigned territory
• Conduct maintenance, repairs, preventive maintenance, and system overhauls

Basic Qualifications to qualify:

• Local candidate to specific geographic area
• Authorized to work in the U.S.
• At least 18 years of age
• Have a valid driver’s license and driving record that satisfies NCR fleet requirements
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity
• Ability to perform essential functions of the job with or without a reasonable accommodation
• Prolonged travel with driving several hours per day
• Rotating and weekend shifts
• Flexible shift work – rotating shifts within set teams, including morning, afternoon, and evening start times, with some holidays
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, and up to 150 lbs. with assistance
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size

Preferred Qualifications (not required, but nice to have):

• Familiarity with large servers, mainframe computers, and imaging software
• A+ Certification, CompTIA, N+ Certification
• One or more years of related experience