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Merchant GtM - Branded Checkout

PayPal

PayPal

United States
Posted on Tuesday, November 21, 2023
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary:
PayPal is seeking to hire an experienced Merchant GTM to spearhead our Branded XO product initiatives, in particular focusing on bringing the consumer value features into the merchant value bundle. In this role you will work closely with the product teams to build and roll out new customer centric products, accelerate merchant adoption of new branded XO experiences and be at the forefront of all XO innovation initiatives to transform branded XO. This role is working closely with Merchant product teams (checkout, merchant platforms), Consumer product teams and X-functional leaders (Sales, Marketing, Risk...). The role has a global scope and will report to the Director of Branded XO GTM.

Job Description:
Job Description
Strategic Branded XO Checkout Initiatives:

  • Lead and execute strategic branded XO Initiatives with the objective to drive rapid adoption of new XO experiences across the global merchant base
  • Articulate customer needs and problem statements to the product organization to drive customer centric product development and represent gaps
  • Translate product features into merchant facing value propositions and sales strategies
  • Collaborate closely with the consumer product teams and translate consumer value propositions into merchant benefits
  • Pilot – Measure – Scale approach to product adoption to gather proof points and maximize product adoption through Sales, Marketing and Developers
  • Support XO product adoption across direct, and partner channels
  • Collecting customer voice and customer issues
  • Ongoing product performance monitoring to ensure early detection and resolution of issues along the XO journey


The ideal candidate will be able to…

  • Self-starter and organized; strong communication skills
  • Simplify complex programs through a matrixed organization with a One Team mindset
  • Be a customer advocate.
  • Use curiosity and drive to build a deep understanding of what customers care about (end to end), what their motivations are, and how these fundamental needs should translate to compelling experiences that we deliver.
  • Think strategically – be able to pivot based on company and/or market context
  • Have a willingness to get into the weeds to solve tough problems when needed – while knowing which ‘fires to fight’.
  • Be comfortable with ambiguity, and chart ways forward even with imperfect information.
  • Work across time zones and geographies (in particular the product organization based in the US)
  • Have a willingness to get into the weeds to solve tough problems when needed


PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is $82500 to $187990

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

Notice to Applicants and Employees who reside within New York city. Click https://careers.pypl.com/Contact-Us/default.aspx

to view the notice.

REQ ID R0108192