At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary:
Reporting directly to PayPal’s EVP & General Manager for Small Business, the VP of GTM for SMB and Financial services will build, lead, and manage a high-performing team that bridges SMB product, Financial services products like Cards, Working capital and BNPL, sales, marketing, developers, partners and customer success operations to drive the SMB & Financial Services strategy. This is a key executive leadership role that will inspire sales teams, improve sales productivity, and create a culture of excellence. The executive in this role will serve as the owner of PayPal’s SMB & Financial Services GTM journey and will quarterback various initiatives across product and marketing teams. These initiatives will leverage qualitative and quantitative insights to define product value propositions, develop programs that drive products quickly from production to market, shorten product onboarding ramps, increase sales effectiveness in the field, and streamline after-market product support.

Job Description:

• Lead PayPal’s SMB & Financial services GTM organization which is responsible for the end-to-end product value proposition development, product onboarding, and sales enablement for all roles across SMB Product, Sales, Marketing, and Customer Success
• Define messaging for new product launches. Refining how we tell our story at every touch point.
• Market benchmarking: Build market segmentation, TAM, competitive differentiation, product bundles and packages.
• Help develop new channels like Developers and System Integrators to drive at scale growth
• Partner with cross functional partners to identify new verticals and strategies for profitable and scaled growth
• Release and Launch plans – work with teams to plan Alpha, beta and GA launches at global scale to drive product buzz & demand
• Continuously define and refine the key sales processes that can be consistently operationalized globally and create a clear execution plan that allows PayPal to exceed SMB business targets and scale
• Collaborate with sales leaders to develop a comprehensive sales coverage approach that provides the right levels of support to PayPal’s top SMB customers
• Establish and cultivate a culture for high performance teams
• Provide leadership for the day-to-day operations of Global GTM to execute the charter, achieve key performance indicators while maintaining alignment on PayPal’s longer-term strategic goals for SMB
• Execute on the design, delivery, effectiveness, measurement, and continuous improvement of a broad portfolio of enablement programs including onboarding, product and messaging, tools and process, manager effectiveness, and skill building.
• Design, implement, and optimize a global revenue enablement strategy that integrates all GTM functions including Product, Sales, Marketing, Sales Engineering, Customer Success, Solution Architects and Professional Services.
• Build continuous alignment across the SMB / FS leadership team, developing a global enablement strategy aligned with overall business objectives and organizational goals.
• Develop, maintain, and iterate on enablement roadmaps and training materials for a diverse set of global stakeholders across sales skills/best practices, technical/product enablement, and customer engagement soft skills
• Partner closely with the leadership team to understand business needs and translate these into comprehensive, multi-faceted enablement programs
• Roadmap global enablement content and program development, tailoring to the needs of team members in each geography and segment and aligning with our product development plan and key GTM strategic initiatives (e.g. companywide GTM marketing and sales campaigns).
• Develop enablement plans for product, messaging, and industry launches, in partnership with marketing and product leadership, to ensure GTM roles can effectively engage across the customer lifecycle
• Provide thought leadership and strategy development in the domain of enablement methods and delivery systems to drive innovation, process improvement, and operational excellence
  
  
  

Requirements

• 15+ years of GTM leadership experience in fintech, payments, or financial services companies that cater to SMB customers.
• 8+ years of experience in SMB product, marketing, sales, and / or customer success leadership roles.
• Multidisciplinary SMB strategy experience across GTM domains (e.g., marketing, field sales, channels, customer success, etc.).
• Exceptional strategic and analytic skills that enable informed, data-driven business decisions and judgement.
• Growth mindset with demonstrated success in managing at-scale, global operations.
• Strong operational and process orientation with a proven track record of process improvement.
• Innovative mindset that demonstrates a high level of imagination and creativity to solve complex organization and process issues.
• Cross-functional expertise to architect and drive an integrated go-to-market plan.
• Excellent communication skills, both written and verbal.
• High degree of accountability and proven record of building a high performing sales engine, driving results, and exceeding financial targets.
• Global Experience a Plus
• Ability to navigate complex matrixed organization
• BS or BA degree in Business or Finance.
  
  
  

PayPal is committed to fair and equitable compensation practices.

Actual compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this position may include annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For More information visit https://www.paypalbenefits.com

The U.S. national annual pay range for this role is $250K-$360K

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is to

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

Notice to Applicants and Employees who reside within New York city. Click https://careers.pypl.com/Contact-Us/default.aspx

to view the notice.

REQ ID R0108821