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Georgia Fintech Academy
Georgia Fintech Academy

Billing Analyst - Process Improvement



Omaha, NE, USA
Posted on Saturday, January 27, 2024
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary:
The PayPal Global Finance Operations organization is seeking a Billing Analyst to support their Braintree / PayPal finance operations. The team’s daily execution ensures the continued success supporting Braintree / PayPal’s partners, merchants, and product performance. The role is a key partner enabler with funding, O2C, accounting, reporting, and process improvement. Primary functions include (1) Produce the monthly EU and APAC Braintree loss reports, and Billing Operations Metrics (2) Automate the monthly EU and APAC Braintree loss reports, and Billing Operations Metrics (3) Become the POC for the on demand Kenan and SAP billing requests.

Job Description:

  • Acting operational support arm for Braintree’s Finance and Controllership,
  • Oversee the automation processes,
  • Collaborate with data and financial system teams to build and establish long term processes,
  • Maintain process documentation, as needed
  • Educate internal PayPal partners on existing features, processes, and benefits of product,
  • The ideal individual will become a billing processing expert with a solid understanding of all payment and billing tools, activities and processes
  • Support recurring data gathering and metrics reporting, and
  • Comfortable with basic accounting


  • BA/BS degree, MBA preferred,
  • Experience with policy or contract review,
  • Experience with inbox and ticketing management support (Salesforce, ZenDesk, Jira)
  • Experience around process improvement with example of cost savings projects
  • Experience working with cross functional and international teams,
  • Significant skills/experience in MS Excel, analytics, and process management
  • Demonstrates strong organizational skills,
  • Demonstrates strong operating procedures (SOP) and requirement document (BRD) building, including strong understand around product requirement, data structure, and merchant record (MOR) data management,
  • Knowledge on Braintree products preferred,
  • Accounting/Banking background a plus,
  • Experience with SAP ECC a plus,
  • Experience with Power BI a plus
  • Experience with SQL a plus

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Who We Are:

To learn more about our culture and community visit

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

REQ ID R0108333