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Georgia Fintech Academy
Georgia Fintech Academy

AuditOperation Mgr, ProfessionalPractice



Pennsylvania, USA
Posted on Monday, May 13, 2024
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary:
What you need to know about the role: This position will be responsible for supporting the Global Internal Audit Team through the Professional Practices and Quality Assurance and Improvement Program. The role will lead the development and implementation of the Quality Assurance process, the training and development program for the Global Audit team and methodology oversight and improvement and tool oversight. The role will also be a key contributor to other projects overseen in the department including annual planning & risk assessment, supporting the development and dissemination of key reporting and change management.

Job Description:
Meet our team:

This position will report to the Global Head of Audit Operations at PayPal and will be part of the global Internal Audit function. The Internal Audit team is an independent and objective function guided by a philosophy of adding value to the operations of PayPal. The department assists PayPal in accomplishing its objectives by bringing a systematic and disciplined approach to evaluate and improve the effectiveness of the organization’s governance, risk management, and control processes.

Your way to impact:

  • Lead the development and implementation of the training and professional development program for the Global Internal Audit team, including Internal Audit’s onboarding program
  • Provide administrative oversight and support of GRC tool to support the Global Internal Audit teams, as well continuously staying up to date on new features and enhancements
  • Oversee and maintain Global Internal Audit methodology (i.e. Policies,Procedures and Charters), including ensuring changes made are implemented in training, template & tool changes, QAIP reviews, and other impacted areas.
  • Continuously assess and enhance audit processes to drive efficiency and effectiveness in line with industry best practices and the Institute of Internal Audit (IIA) Standards
  • Develop and implement the quality assurance and improvement plan (QAIP) and identify areas for improvement to offer credible challenge to the audit teams
  • Identify and develop automation opportunities to drive efficiency within the internal audit methodology and beyond
  • Pro-actively develop and maintain strategic partnerships within the Internal Audit team, the business and respective support areas across PayPal
  • Provide strong project management and implementation of large enterprise initiatives for the Internal Audit team
  • Develop and maintain constructive working relationships across the Global Internal Audit Team and audit stakeholders globally
  • Oversee department wide events and communications including wellness program, department all hands, and newsletters
  • Support the annual planning process including the risk assessment process, providing reporting and thematic risk trends for the department and key stakeholders
  • Support Internal Audit reporting to uplift the department’s internal and external reporting commitments, including issuance of audit reports to senior management and stakeholders

What you need to bring:

Experience Required:

The ideal candidate should have a minimum of 7+ years of Internal Audit experience within a large and high growth company that provides financial products and services or technology leading a team of auditors either through assurance, advisory or professional practices work.

Skills Required:

The successful candidate must possess:

  • Excellent experience in evaluating controls across multiple jurisdictions in a global organization.
  • A key understanding of the IIA standards and professional practices.
  • Excellent client relationship and communication skills to build internal networks within the team and wider firm, and the ability to clearly articulate at the senior management level.
  • Proactive approach in managing projects and seeking ways to add value.
  • A team player with excellent time and project management skills and the ability to successfully manage multiple projects at one time.
  • Have excellent problem-solving skills and attention to detail.
  • Demonstrate ability to see the big picture, analyze risks, and make recommendations for improvements to mitigate those risks.
  • A passion for understanding the unique PayPal community, along with a passion for understanding the online payments business.
  • An insatiable curiosity to take Internal Audit to the next level of its evolution and to help build a best in class audit department.

Highly Desired:

  • Experience with data visualization tools, such as Tableau or Power BI
  • Experience in developing or enhancing QAIP programs and Internal Audit methodology (i.e. Policies and Procedures)
  • Experience with audit management and GRC tools, such as AuditBoard or ServiceNow
  • Certification in one or more of the following: CIA, CPA

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit

The U.S. national annual pay range for this role is $82500 to $187990

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit

Who We Are:

To learn more about our culture and community visit

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

Notice to Applicants and Employees who reside within New York city. Click

to view the notice.

REQ ID R0111360