The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:
At PayPal, we're revolutionizing how the world pays and gets paid. We connect hundreds of millions of consumers and merchants across the globe, powering the future of commerce. Our Product Specialist Sales team is at the heart of this mission, driving innovation and scale across Sales, Product, Engineering, Analytics, and beyond. As the Director of Product Specialist Sales Programs, you will be a driving force in shaping our future, leading critical programs that foster connectivity, efficiency, and strategic alignment across our diverse teams. You'll partner with sales executive and product leadership to implement impactful change, champion continuous improvement, and build scalable frameworks that empower our organization to thrive.

Job Description:
What you'll do:

• Lead and Drive Large-Scale Programs to mobilize execution of Big Bets (e.g., Agentic Commerce, Venmo Commerce, Pay with Venmo) across the sales org: Define, plan, and execute complex, cross-functional technical programs that deliver significant organizational impact and align with PayPal's strategic objectives. This includes identifying customer, merchants, regulatory, and operational needs to inform program strategy and ensure alignment on key decisions.
• Orchestrate Organizational Change and Transformation: Design and implement comprehensive change management strategies to facilitate the adoption of new processes, technologies, products and methodologies across the sales organization.
• You will navigate organizational complexities, minimize resistance, and maximize engagement to ensure successful transitions.
• Champion Continuous Improvement Initiatives: Serve as a trusted advisor and coach to department leaders and the extended sales leadership team, proactively identifying opportunities for process optimization and efficiency gains.
• You will drive the implementation of continuous improvement programs that foster a culture of excellence and innovation within our sales operations.
• Develop and Implement Agile and Scalable Frameworks: Evolve and refine organizational processes to be both scalable and agile, enabling rapid response to market dynamics while maintaining operational stability.
• You will standardize best practices and frameworks across the Sales organization to support sustainable growth and enhanced performance.
• Foster Effective Communication and Information Architecture: Lead the development and implementation of a robust information architecture to ensure seamless communication and accessibility of critical information across the organization.
• You will enhance internal communication strategies to improve transparency and alignment on organizational and portfolio goals, progress, trade-offs, and strategic decisions.
• Provide Strategic Guidance and Alignment: Serve as a strategic partner to senior management, offering valuable insights and recommendations that shape long- term business and operational strategy.
• You will build strong collaborative relationships across the organization to ensure that program initiatives are tightly aligned with business needs and strategic priorities.
  
  
  

What we're looking for:

• Bachelor's degree in Computer Science, Engineering, or a related technical field, coupled with 10+ years of experience in engineering or product management of technically sophisticated products.
• A strong technical foundation with a deep understanding of software development lifecycles, methodologies (including Agile), and experience contributing to technical architecture design.
• Demonstrated success in leading operational transformation, change management, and/or large-scale program management within a technology-driven environment.
• Exceptional leadership skills with a proven ability to effectively manage cross-functional teams and complex, multi-disciplinary projects.
• Outstanding communication, interpersonal, and consulting skills with the ability to influence and build consensus at all levels.
• A deep understanding of process improvement methodologies and a track record of designing and implementing scalable solutions.
• Strategic thinker with the ability to translate vision into actionable plans and execute them methodically.
  
  
  

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is $120300 to $287100

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

REQ ID R0126701