Staff Experience Designer
PayPal
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Summary:
Staff Product Designer, Venmo CheckoutThe Venmo Team is looking for a Staff Designer to focus on leading design for the Pay with Venmo checkout experience. As a Staff Product Designer on the team, you will have an opportunity to focus on the craft and design output for Venmo’s products. You will work as a leading member of a multi-disciplined team and will deliver strategically sound design solutions that are tethered to a defined requirement document or strategy.
Job Description:
Essential Responsibilities:
- Develop plans to enhance the user and customer experience across the digital and physical products and meet team performance
- Perform more-complex customer experiences that require highly specialized user interface and product design knowledge and advanced business expertise
- Lead some projects or programs within the product function and may coordinate activities of others
- Design process, product, and service improvements based on understanding of business needs and industry trends
- Determine methods and procedures on new assignments that may impact activities of others
- Analyze business trends to inform user experience strategies and initiatives.
- Collaborate with stakeholders to ensure user needs are prioritized in design processes.
Expected Qualifications:
- 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications:
Staff Product Designer, Venmo Checkout
Venmo is looking for a Staff Designer to focus on leading design for the Pay with Venmo checkout experience. As a Staff Product Designer on the team, you will have an opportunity to focus on the craft and design output for Venmo’s products. You will work as a leading member of a multi-disciplined team and will deliver strategically sound design solutions that are tethered to a defined requirement document or strategy.
This role will sit within the Venmo Experience Design org, focused specifically on our rapidly growing Pay with Venmo experience. Features of the work will include core payment experiences for one-time purchases and billing agreements, Pay Later, Venmo balance and Rewards integrations. You will also partner closely with the PayPal Checkout team and align your work to the broader Venmo app team.
This role demands a seasoned designer with a deep commitment to user-centered design and strong visual design craft—someone who can blend strategic and system thinking with high-quality execution to build trust and security within the checkout experience.
Responsibilities
You understand the power of brand, the importance of a clear point of view, and the role of design in driving measurable business outcomes.
Design products that seamlessly integrate interaction design, brand identity, and content—crafting experiences that are as visually compelling as they are thoughtfully structured.
Lead end-to-end design initiatives, mentoring designers and elevating standards for UX methodology, process, and execution.
Collaborate cross-functionally with product management, engineering, content design, and user research to deliver customer-centered products and services through an iterative design process.
Contribute to planning and estimation, ensuring alignment across workstreams and establishing clear expectations.
Drive high-quality execution by producing polished, purpose-driven design deliverables and effectively presenting work to stakeholders and executives.
Evolve and optimize design processes—identifying opportunities to increase efficiency, clarity, and impact.
Foster a culture of collaboration and craft excellence, influencing product direction through design leadership and systems thinking.
Role Requirements
Demonstrated mastery of design craft across detailed UX flows, visual design, site mapping, product architecture, and user interface design.
Deep understanding of interaction design, art direction, and cultural trends—within and beyond the industry—with a sharp focus on retail and commerce.
Experience shaping early product concepts and definitions that mature into feature sets and continuous performance improvements.
Equally skilled in crafting refined visual interfaces and intuitive interactive experiences.
Proven ability to translate complexity into simple, functional, and value-driven product design.
Expertise in developing experiential design audits and journey maps for end-to-end customer experiences.
Strong presentation skills, capable of packaging design work into clear, compelling narratives—framing the problem, strategic point of view, market context, and conceptual prototypes.
Ability to create clarity and direction when briefs are ambiguous or undefined.
Systems-level thinking with a focus on scalability—preserving the integrity of our design system while evolving new patterns, components, and brand expressions.
7+ years of experience designing impactful, consumer-facing digital products, with a portfolio showcasing world-class UX/UI and brand-defining work.
Experience in fintech, financial services, or digital commerce—especially checkout experiences—is strong plus.
Subsidiary:
PayPalTravel Percent:
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PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The US national annual pay range for this role is $152,500 to $262,350PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.