The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

PayPal is seeking a strategic, business-focused Global Head of Corporate Real Estate & Facilities to architect, optimize, and govern PayPal's worldwide physical infrastructure supporting approximately 24,400 employees across 32 offices in 22 countries (Americas, EMEA, APAC). This high-visibility role reports directly to the Chief People Officer, positioning Real Estate as a strategic business enabler.

Job Description:

Overview:

The modern corporate footprint is fundamentally about translating business strategy into workplace solutions that attract talent, enable collaboration, support hybrid work, and drive operational efficiency—not real estate transactions or facilities management. You will own portfolio strategy, financial stewardship, and optimization decisions that directly impact PayPal's bottom line and employee experience.

You will lead approximately 50 full-time professionals and oversee a ~1,100-person contractor network, primarily based in Scottsdale. This rare opportunity to lead a critical function at a Fortune 500 fintech company offers autonomy to drive strategic direction, support from a seasoned team, and the chance to shape how PayPal uses physical space to support hybrid work, attract talent, and achieve sustainability goals.

Primary Responsibilities:

Real Estate Portfolio Strategy & Optimization

• Develop and execute forward-looking real estate strategy aligning PayPal's physical footprint with business objectives and financial targets. Conduct ongoing analysis of space utilization and lease economics to inform decisions about location expansion, consolidation, or right-sizing. Partner with business leaders to activate growth markets (Austin, New York) and assess underutilized space for consolidation or subleasing. Position PayPal's portfolio to support hybrid work models with collaborative hubs rather than assigned-desk environments.

Financial Stewardship and Cost Optimization

• Manage complex global real estate budgets encompassing leases, property taxes, operations, capital improvements, and vendor contracts. Build annual budgets and multi-year forecasts; identify cost-saving opportunities through lease renegotiations and operational efficiencies. Lead negotiation of complex global leases structured for flexibility (renewal options, expansion/contraction, subleasing rights). Establish project budgets and success metrics for capital initiatives. Oversee facility services contracts (HVAC, life safety, food service, security, maintenance), establishing clear SLAs and managing vendor performance reviews.

Site Selection, Due Diligence, and Market Analysis

• Monitor real estate markets globally to identify emerging tech talent hubs, assess lease trends, and evaluate competitive environments. Lead site evaluation for potential office locations, conducting due diligence on landlord stability and building quality. Ensure selected properties align with PayPal's brand, accessibility, and sustainability standards. Partner with external advisors to execute lease transactions.

Compliance, Safety, Sustainability, and Risk Management

• Ensure all facilities adhere to local building codes, safety regulations, and compliance requirements across 22 countries. Develop emergency response protocols, business continuity plans, and crisis management procedures. Position PayPal as an ESG leader through sustainability targets (energy efficiency, carbon reduction, waste reduction). Track and report ESG metrics while prioritizing certified green buildings in new leases.

Team Leadership and Organizational Development

• Provide strategic direction to approximately 7 direct reports managing global operations, workplace services, and facilities. Build high-performing teams capable of managing complexity across time zones and cultures. Invest in professional development and retention of institutional knowledge (several team members have 15-20+ years tenure). Assess which functions remain in-house versus contractor-supported to optimize organizational health and efficiency. Manage the ~1,100-person contractor network with clear performance expectations.

Cross-Functional Collaboration

• Partner with workforce planning teams to forecast headcount and align capacity with projections. Collaborate with Finance on budgets, cost analysis, and P&L accountability. Work with Technology to ensure facilities support infrastructure needs (data security, power redundancy, bandwidth). Align with Design and Brand teams on workplace culture and employee experience. Prepare executive communications and board-level presentations on strategy, portfolio performance, and ESG progress.

Required Experience and Skills:

• 15+ years in senior-level corporate real estate roles managing global portfolios across multiple countries and regulatory environments
• Deep expertise in portfolio strategy and optimization—analyzing lease economics, assessing space utilization, modeling financial scenarios, and making strategic recommendations
• Strong negotiation skills with Fortune 500 companies, managing landlord relationships, structuring cost-effective renewals, and subleasing excess space
• Financial acumen including budget development, lease accounting, P&L ownership, occupancy cost benchmarking, and financial modeling
• Demonstrated leadership of 50+ FTEs across multiple regions, time zones, and multicultural environments
• Strategic orientation translating business needs into real estate strategy; comfort making independent recommendations to senior leaders
• Global compliance knowledge of building codes, labor laws, health/safety regulations, and ESG standards across jurisdictions
• Technology proficiency with workplace management systems, real estate portfolio software, sustainability tools, and data analytics

Preferred Qualifications:

• Advanced degree in Real Estate, Business Administration, or related field
• CCIM, MCR, or CPPS certification
• CBCP or business continuity planning experience
• Previous fintech, technology, or high-growth company experience
• ESG/sustainability frameworks, carbon accounting, and green building certification knowledge (LEED, WELL)
• Experience with office-to-residential conversion or adaptive reuse projects

Personal Attributes and Leadership Style:

• Strategic Thinker with Practical Execution Skills – You connect strategy to operations, comfortable in board-level portfolio discussions and lease negotiation details.
• Self-Sufficient and Opinionated – You develop strong, data-driven points of view and advocate confidently for your position. You escalate appropriately but make independent decisions when warranted.
• Excellent Communicator – You distill complexity into clear, actionable insights for audiences from frontline staff to the C-suite, presenting data persuasively.
• People Leader with High Standards – You invest in team development, hold people accountable, and create high-performance environments. You recognize your team's tenure and expertise as significant assets.
• Culturally Intelligent and Globally Minded – You operate effectively across geographies and cultures, understanding local nuances while driving consistency in PayPal's workplace standards globally.
• Pragmatic About Technology – You embrace tools and analytics that improve decision-making and efficiency, focusing on measurable business value.

Subsidiary:

PayPal

Travel Percent:

15

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The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:

New York City, New York | ($196,500.00 - $291,500.00 Annually)

Additional Location(s) | Pay Range:

San Jose, California | ($196,500.00 - $291,500.00 Annually)
Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.