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Retail Branch Operations Analyst

Regions Bank

Regions Bank

IT, Operations
Hoover, AL, USA
Posted on Tuesday, July 2, 2024

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Retail Branch Operations Analyst identifies, measures, monitors and mitigates branch operational risk via data analytics. Analyzes branch processes and makes recommendations to maximize operational efficiency and quality, and ensure adherence to compliance standards, in partnership with various geography and support unit peers.

Primary Responsibilities

  • Conducts ongoing assessments of branch exposures, identified risks, and security procedures via robust reporting capabilities, evaluating their potential impact and reviewing the strengths and weakness of existing controls
  • Analyzes and interpret a broad range of data sources to identify anomalies, trends and opportunities for an assigned branch group, and then make appropriate recommendations for improved risk mitigation
  • Collaborates with branches and District leadership to resolve complex operational and service issues
  • Serves as liaison to various peer support units and business group partners, to offer process and research expertise with regard to branch processes
  • Works under limited to moderate supervision to analyze and solve mildly complex operational, systems-related, and/or customer issues

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.


  • High School Diploma or GED
  • Three (3) years of branch operational experience

Skills and Competencies

  • Ability to multi-task, prioritize and work accurately, flexibly and efficiently under pressure
  • Able to work equally well on self-managed or team-oriented projects
  • Demonstrated ability to collaborate with multiple business groups across skillsets
  • Detailed and thorough
  • Excellent communication skills – must be able to translate complex issues to multiple levels in the organization
  • Excellent organization and time management skills
  • Fully proficient in Microsoft Office (Word, Excel and Power Point)
  • Knowledgeable of branch processes, policies, and procedures
  • Proactive and adaptable
  • Problem solving and investigative skills
  • Strong organizational, analytical and problem-solving skills

This position may work out of any Regions location within the footprint that has space available and printing capabilities. Position will be in office two days a week. This position may be filled at a higher level depending on the candidate’s qualifications and relevant experience.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:


$43,888.00 USD


$53,720.00 USD

Incentive Pay Plans:

This job is not incentive eligible.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

Location Details

Riverchase Complex North Building


Hoover, Alabama

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.