Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

At EnerBank, the Collections Recovery Collector manages recovery accounts after charge off and works with Collections Managers to establish settlement and repayment terms.

EnerBank USA, a division of Regions Bank, engages in strategic partnerships with home-improvement manufacturers, distributors, franchisors, trade groups, and other organizations (with networks of home improvement contractors) to develop customized white-label loan programs to help them increase their sales as well as attract and retain top dealers.

Primary Responsibilities

• Processes recovery payments as authorized
• Assists in distributing and sorting of mail, processing and coding of all recovery checks, coding of legal and recovery invoices, and billing
• Establishes contact with account holders and sets up repayment terms on low balance charge off accounts
• Assists in review of the Follow Up report for updated status on recovery and legal accounts
• Documents and reviews recovery accounts with payment agreements and updates any changes of legal status in collection system notes
• Assists in daily requests with collection attorneys, gathering additional loan documentation and case management
• Aids in locating UTL accounts
• Monitors charge off accounts for settlements and or paid in full status and submits AUD requests to update credit status and have account then purged off system

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

This position is incentive eligible.

Requirements

• High School Diploma or GED
• Two (2) years of collections recovery or related experience

Skills and Competencies

• Ability to communicate with all levels of management
• Ability to multi-task and work in a fast-paced environment
• Proficient in the Microsoft Office Suite
• Strong verbal and written communication skills
• Working knowledge of collection and lending software

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$40,000.00 USD

50th Percentile:

$48,240.00 USD

Incentive Pay Plans:

This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.

Location:

Salt Lake City, Utah

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values the differences that make each of us stand out as unique individuals and help provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where all people can do their best work and thrive is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.