Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

At Regions, the Commercial Banking Solutions Relationship Support Specialist supports Commercial Banking Solutions Relationship Managers and their clients to identify, develop and deliver quality solutions to aid the client in their day-to-day business needs. The role sits in the Regions’ Commercial Banking Solutions (CBS) business unit and provides the opportunity to develop relationship management skills while focusing on the delivery of Commercial solutions within the CBS portfolio.

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Primary Responsibilities

• Serves as central point of contact for CBS clients for all servicing requests related to client relationship

• Assists relationship manager(s) by performing daily support activities related to CBS client relationships and keep respective relationship manager informed when appropriate

• Partners with relationship manager to identify and develop treasury management strategy for clients

• Participates with business partners in team-based portfolio development

• Coordinates with internal partners to fulfill the solution agreed to by the client

• Facilitates and manage credit application workflow as it applies to the appropriate credit channel including collecting financial information from client, submitting facility application and managing loan workflow to closing

• Manages post-closing requirements including tickler requirements and exception citing's

• Manages Relationship Manager(s) loan maturity pipeline, ensuring that renewals are approved and closed in a timely manner

• Assists Relationship Managers with new client onboarding and facilitates all new account opening and maintenance

• Completes transaction requests as needed

• Serves as point of contact for fraud claims and research requests which require escalation and investigation

This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

• High school diploma or GED

• Two (2) years in a client contact role within financial services

Preferences

• Bachelor’s degree

Skills and Competencies

• Ability to partner with various internal partners across the organization

• Ability to research, analyze data and derive facts

• Proficiency in Microsoft Office (Word, Excel, Powerpoint)

• Strong verbal, written communication, and organizational skills

• Strong work ethic and self-motivation

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$46,750.00 USD

50th Percentile:

$57,270.00 USD

Incentive Pay Plans:

This job is not incentive eligible.

Location:

Birmingham, Alabama

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.