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Retail Branch Operations Analyst

Regions Bank

Regions Bank

IT, Operations
Hoover, AL, USA · Florida, USA · United States · Remote
USD 48,704.15-62,390 / year
Posted on Jun 26, 2025

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

At Regions, the Retail Branch Operations Analyst identifies, measures, monitors and mitigates branch operational risk via data analytics. Analyzes branch processes and makes recommendations to maximize operational efficiency and quality, and ensure adherence to compliance standards, in partnership with various geography and support unit peers.

Primary Responsibilities

  • Conducts ongoing assessments of branch exposures, identified risks, and security procedures via robust reporting capabilities, evaluating their potential impact and reviewing the strengths and weakness of existing controls
  • Analyzes and interpret a broad range of data sources to identify anomalies, trends and opportunities for an assigned branch group, and then make appropriate recommendations for improved risk mitigation
  • Collaborates with branches and District leadership to resolve complex operational and service issues
  • Serves as liaison to various peer support units and business group partners, to offer process and research expertise with regard to branch processes
  • Works under limited to moderate supervision to analyze and solve mildly complex operational, systems-related, and/or customer issues
  • May manage small projects requiring some coordination and/or contribute to task forces or project teams

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

  • High School Diploma or GED
  • Five (5) years of branch operational experience

Skills and Competencies

  • Ability to multi-task; able to prioritize and work accurately, flexibly and efficiently under pressure
  • Able to work equally well on self-managed or team-oriented projects
  • Demonstrated ability to collaborate with multiple business groups across skillsets
  • Detailed and thorough
  • Excellent communication skills – must be able to translate complex issues to multiple levels in the organization
  • Excellent organization and time management skills
  • Fully proficient in Microsoft Office (Word, Excel and Power Point)
  • Knowledgeable of branch processes, policies, and procedures
  • Proactive and adaptable
  • Problem solving and investigative skills
  • Strong organizational, analytical and problem-solving skills

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$48,704.15 USD

50th Percentile:

$62,390.00 USD

Incentive Pay Plans:

This job is not incentive eligible.

Location:

Hoover, Alabama

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.