Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

At Regions, the Technology Services Implementation Specialist utilizes technical knowledge to partner with company objectives and facilitate the Information Technology Asset Management (ITAM) deployment and execution process for different company initiatives. This role is responsible for the receiving, configuration, installation, deployments and decommission of various IT assets including computer systems, peripherals, printers, scanners, and servers used to support associates.

Primary Responsibilities

• Configures and installs computer hardware, software, printers, scanners, servers, and other end user peripherals
• Coordinates warranty repairs, replacements, and returns with manufacturers to resolve operating issues
• Maintains accurate inventory of computer assets throughout the product lifecycle, including procurement, shipping, deployment, decommissioning, and disposal
• Provides training and technical assistance to users
• Supports Facilities and Business Unit projects
• Performs other job-related duties and responsibilities as needed
• May assist in installing, troubleshooting, and supporting core network infrastructure, including switches and routers, patch panels and network cabling
• May offer advice and guidance to team members, assisting in the development of necessary skills and promotion of continuous improvement initiatives
• Frequent travel including overnight travel

This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

• High School Diploma or GED
• Six (6) years experience working with computers, printers, peripherals, network hardware, software, firmware, and operation systems
• Experience with Microsoft Operating Systems including Windows Server, PowerShell language, SCCM, Active Directory, Imaging and VDI solutions
• Ability to lift or move items up to 50 pounds
• A valid driver's license
• Willing and able to travel

Preferences

• A+ Certification and/or Microsoft Certified Solutions Expert (MCSE)
• Some college level courses plus technical training

Skills and Competencies

• Ability to manage the receiving and organizing of assets
• Advanced knowledge of computer imaging, software installation and support, and implementing standard desktop and laptop solutions
• Advanced knowledge of physical server environments, network folder access, and drive mappings
• Excellent interpersonal and communication skills
• Experience in computer maintenance, diagnostics, troubleshooting, and problem resolution
• Outstanding customer service
• Proficient in printer installation, configuration, component functions, driver installation, maintenance and repair

Regions will not sponsor applicants for work visas for this position at this time. Applicants for this position must be currently authorized to work in the United States on a full-time basis.

This position is intended to be onsite, now or in the near future. Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense. This position must be within a reasonable driving distance to Atlanta, GA

This position may be filled at a higher level depending on the candidate's qualifications and relevant experience.

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Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

50th Percentile:

Incentive Pay Plans:

Location:

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.