ServiceNow HR Delivery Consultant
Slalom
People & HR
Portland, OR, USA
USD 110k-203k / year
Posted on Jun 16, 2025
Who You’ll Work With
As a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients. We have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. We surround our technologists with interesting challenges, innovative minds, and emerging technologies.
What You’ll Do
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation And Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this position at the Consultant level the base salary pay range is $110,000 to $203,000. For this position at the Senior Consultant level the base salary pay range is $110,000 to $203,000. For the Principal role, the base salary pay range is $122,000- $225,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
We will accept applications until July 31, 2025.
As a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients. We have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. We surround our technologists with interesting challenges, innovative minds, and emerging technologies.
What You’ll Do
- Lead senior business stakeholders through HRSD transformation activities, beginning with discovery through the delivery of business value designed at streamlining business processes to achieve optimal performance
- Advise customers on HR Organization and service delivery models, SaaS solutions, customer service and case management systems, usage of AI-powered platforms, leveraging workforce and support analytics, employee relations, and related toolsets
- Establish user journeys and creation of user stories to support the design and configuration of the Employee Service Portal, Knowledge Management, and Case Management capabilities
- Form strong relationships with clients and project teams that contribute to successful outcomes and growth
- Work with client stakeholders to document baseline, current state HR Service Delivery operations, and future goals
- Develop roadmaps for HR service delivery, expanding capabilities and adoption
- Experience with HR Service Delivery platforms such as ServiceNow
- Ability to working successfully across both business and technical stakeholders to drive design and decisions on requirements
- Experience leading solution and design across case management, knowledge management, portals, document management, and reporting
- Experience contributing to the development of delivery tools and resources, thought leadership, and client offerings through personal experience and perspective
- Ability to provide hands-on leadership and project management to ensure deadlines are met and key deliverables are always accurate
- An understanding of HR processes, delivery models, and organizational structures
- A background in HR/HRIS, and familiarity with common HRIS systems, such as Workday, SAP, Oracle, SAP/SuccessFactors
- Experience with agile methodologies
Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.
Compensation And Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this position at the Consultant level the base salary pay range is $110,000 to $203,000. For this position at the Senior Consultant level the base salary pay range is $110,000 to $203,000. For the Principal role, the base salary pay range is $122,000- $225,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
We will accept applications until July 31, 2025.