• This role is not eligible for 100% remote work. Employees must live within a commutable distance of the Boston Metropolitan Area and must be willing to be onsite at the client and/or Slalom Boston office up to 5 days a week.**
  
  

Role: Business Analyst/Process Optimization Specialist

Title: Consultant

Location: Boston

Who You’ll Work With

At Slalom, our Delivery capability is the engine that powers transformation. We are the connective tissue across all capabilities—bringing strategy to life through execution that is rigorous, adaptive, and outcome-driven.

You’ll join a community of delivery professionals who thrive in complexity and are passionate about making things happen. Our teams lead high-impact initiatives across industries, partnering with clients to navigate ambiguity, align stakeholders, and deliver results that matter. Whether it’s a multi-workstream transformation or a product launch, we bring clarity, structure, and momentum to every engagement.

We work shoulder-to-shoulder with clients, tailoring delivery approaches to meet them where they are—whether Agile, Waterfall, or hybrid. Our focus is on enabling predictable, repeatable outcomes that help organizations dream bigger, move faster, and build better tomorrows.

What You’ll Do

• Lead workshops and stakeholder sessions to gather, document, and align business and technical requirements.
• Translate business needs into actionable use cases, process flows, and implementation plans.
• Conduct gap analyses and develop functional design specifications.
• Collaborate across delivery teams to ensure alignment with customer outcomes and program goals.
• Support program and project management activities including risk mitigation, communications, and rollout planning.
• Monitor KPIs and provide insights to drive strategic decisions.
• Leverage AI tools and techniques to accelerate delivery, improve documentation, and enhance stakeholder engagement.
• Identify opportunities to integrate AI into project phases (e.g., discovery, delivery, transition) to improve efficiency and client value.
• Contribute to integrated solution delivery, transformation programs, and PMO engagements.
  
  

What You’ll Bring

• 3–7 years of experience in business/functional analysis on medium to large-scale projects.
• Strong communication and facilitation skills, including client-facing presentations.
• Analytical mindset with the ability to synthesize complex data into clear recommendations.
• Deep understanding of SDLC, Agile and Waterfall methodologies, and business process modeling.
• Experience with tools such as Power BI, Salesforce, and Microsoft Office Suite.
• Familiarity with AI tools and prompt engineering strategies to support documentation, analysis, and stakeholder communication.
• Ability to identify and apply AI use cases across delivery phases, such as generating test scripts, summarizing requirements, or automating repetitive tasks.
• Bachelor’s degree in Business, Information Systems, or related field; MBA or equivalent a plus.
  
  

About Us

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.

Compensation And Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range is $105,000 to $148,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.