Title: Operational Improvement Consultant

Role Overview

• Conduct assessments of operations, workflows, and systems to identify improvement opportunities using lean, Six Sigma, and Agile principles
• Leverage process mining tools (e.g. Celonis, Signavio, ARIS), and tasks capture tools to transform and analyze complex data, discover inefficiencies, and build actionable process models
• Perform root cause analyses on performance issues, rework, and SLA breaches using event logs and structured process diagnostics
• Develop and maintain detailed business cases, process improvement roadmaps, and governance frameworks for initiatives spanning business functions
• Lead and support the deployment, scaling, and governance of process mining across business units, ensuring alignment with strategic goals focused on return on investment
• Provide consulting support on associated automation platforms including UiPath, Microsoft Power Automate, Co-Pilot Studio, and AIMS++
• Support in process discovery workshops, working groups, and data walkthroughs with stakeholders to align on challenges and opportunities
• Create reusable methodologies, templates, and toolkits that enable repeatable success and scale process intelligence capability
• Process Mining awareness: exposure to tools such as Celonis, ARIS Process Mining, and Signavio—including event log management, process visualization, variant exploration, and KPI configuration
• Methodologies: Lean Six Sigma familiarity, Agile delivery frameworks, and process discovery techniques
  
  

What You Will Bring

• 3+ years of experience in operational improvement, process improvement, business consulting, or transformation, ideally in mid- to large-scale enterprise settings
• Demonstrated success in identifying and delivering measurable process improvements
• Strong communication and facilitation skills
• Ability to work in complex, data-driven environments with a clear understanding of change management dynamics
  
  

Hybrid/In office: We are hybrid but there are expectations that if your team leader requires you onsite that you are able to meet those expectations/requirements

Slalom is an inclusive, equal opportunity employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will work to reasonably accommodate applicants’ needs throughout all stages of the recruitment and selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

Please note if you are hired at Slalom you will be required to complete a background check