Transformation Operational Improvement Consultant

This position has on-site expectations and must live within a commutable distance of our Los Angeles or Orange County offices.

What will I do?

• Partner with clients across commercial and public sector organizations to improve business operations, processes, and ways of working to achieve measurable business outcomes.
• Conduct operational assessments, stakeholder interviews, and workshops to identify performance challenges, root causes, and opportunities to improve efficiency, quality, customer experience, and business value.
• Analyze and redesign end-to-end business processes, operating models, and governance approaches to enable sustainable improvements and support transformation initiatives.
• Facilitate cross-functional discussions to align stakeholders on priorities, future-state solutions, implementation roadmaps, and value realization opportunities.
• Develop business cases, improvement recommendations, performance metrics, and implementation plans that translate strategy into actionable results.
• Support the execution and adoption of operational improvements by helping clients establish performance management practices, governance structures, and continuous improvement capabilities.
• Leverage data, analytics, automation, and AI-enabled capabilities to accelerate delivery and identify opportunities for additional business value, partnering with specialized SMEs as needed.
• Contribute to Slalom’s Transformation and Operational Improvement capability through solution development, knowledge sharing, and team mentorship.

What will I bring?

• 4–8 years of experience in operations improvement, process improvement, business transformation, operational excellence, management consulting, or related disciplines.
• Demonstrated success delivering measurable improvements in operational performance, process efficiency, cost reduction, quality, customer experience, or risk management.
• Experience leading process assessments, process mapping, workshop facilitation, root cause analysis, future-state design, and implementation planning.
• Strong consulting, communication, and stakeholder management skills with the ability to influence teams and leaders across all organizational levels.
• Ability to translate complex business challenges into practical solutions that balance people, process, technology, data, and governance considerations.
• Familiarity with process improvement methodologies, continuous improvement practices, operating model design, and organizational change concepts.
• Understanding of how analytics, automation, and emerging AI capabilities can be applied to improve business operations and accelerate value realization.
• Experience working in industries such as manufacturing, healthcare, financial services, telecommunications, energy, aerospace and defense, supply chain and logistics, or public sector organizations is preferred.
• Lean Six Sigma certification or similar process improvement certification is preferred but not required. Practical experience delivering operational and process improvement outcomes is more important than formal certification.
• Bachelor’s degree required; advanced degree preferred.

About Us

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.

What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for Consultant is $105,000 to $130,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: peopleone@slalom.com. Please note, this recipient is not able to support recruitment inquiries beyond this purpose.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact accomodationrequest@slalom.com if you require accommodations during the interview process.