Job Summary

Oversees and manages Commercial banking business risk. Ensures the proper framework is in place to mitigate risks associated with deposit and loan transactions as well as client service. Applies an understanding of regulatory requirements, risk management principles, and business processes. Practices proactive risk management and detection techniques to monitor the business and create a consistent process flow across the firm. Maintains full compliance with all relevant regulations, avoiding penalties and enhancing the firm's reputation. Creates efficiencies where applicable and keeps an eye toward unnecessary bureaucracy without compromising controls. Delivers actionable insights and recommendations to senior leadership, driving informed decision-making and strategic planning.

Job Duties and Responsibilities

• Develops and leads the Commercial banking risk management framework in partnership with key lines of business including Specialty and Geography lines of business and leadership as well as Compliance Risk and Audit. Ensures appropriate transaction and risk monitoring is in place along with proper process and procedure documentation being regularly reviewed/updated.
• Develops and implements comprehensive risk management strategies for business processes ensuring alignment with regulatory standards and industry best practices.
• Ensures the businesses comply with relevant laws and regulations, including AML (Anti-Money Laundering), KYC (Know Your Customer), and Beneficial Ownership information.
• Supports initiatives that detect, prevent, and respond to policy and process misalignment using advanced analytics and technology. Supports the line of business in any exam or audit.
• Manages cross functional ad hoc teams to address and remediate process changes, audit findings or other change management activities as needed. Focused on change management through the firm and coordinating change management activities at all levels of the organization that are affected.
• Supports the Commercial Business Risk Committee and other Committees and sub-committees with setting agendas, providing information, reporting on special topics, and other items as needed.
• Represents Business Risk and shows leadership on key cross functional committees as needed to drive direction of the bank (e.g., Operational Risk Committee, BSA/AML Account Review Committee, BSA Compliance Committee, Special Loan Committee, and Credit Risk Committee).
• Provide regular reports and insights to senior management on any risk trends, performance metrics, and strategic recommendations.
• Manages the annual performance management and merit processes for direct and indirect reports. Coaches and develops team members and builds a work environment where team members are engaged and feel a positive sense of achievement about their role in the
• Manages the annual performance management and merit processes for direct and indirect reports. Coaches and develops team members and builds a work environment where team members are engaged and feel a positive sense of achievement about their role in the company. Works closely with Human Resources regarding employee relations, compensation, training, posting and filling vacant positions and other Human Resources related matters.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Synovus is an equal opportunity employer committed to fostering an inclusive work environment.

Minimum Education:

• Bachelor's degree in Business Administration, Finance, Marketing, or related field or an equivalent combination of education and commercial banking experience.

Minimum Experience:

• Ten years of experience within the financial services industry focused on commercial banking and/or compliance in a related area. Areas of focus should include experience in sales support, strategy, and change management.

Required Knowledge, Skills, & Abilities:

• Deep understanding of banking, risk and compliance.
• Strong communication skills to facilitate work cross-functionally within the firm

Preferred Knowledge, Skills, & Abilities: