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Post Closing TRID Quality Assurance Analyst II

Truist

Truist

IT, Quality Assurance
Greenville, SC, USA
Posted on Dec 12, 2025

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Perform comprehensive TRID quality analysis of Retail and Home Mortgage Direct (HMD) operations for all investors, insurers and regulators. Ensure TRID quality of Retail and HMD are performed with adherence to all regulatory, investor and bank policy guidelines.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Validate/review loans by performing a comprehensive loan level review and compliance analyses of mortgages (Retail and HMD) for adherence to all investors, insurers, federal regulations and Truist.
2. Review all Loan Estimates issued at loan level by performing a comprehensive change in circumstance review for adherence to all regulatory, compliance and Truist guidelines.
3. Validate/review the Closing Disclosure for accuracy and completeness to ensure all regulatory and risk requirements of the TRID rule are met while following all other regulatory and investor guidelines.
4. Review loans for regulatory compliance with Regulation Z and remedy any violations found.
5. Review title commitment, purchase contract, appraisal, all Settlement Agent documentation, invoices, statements, loan disclosures and loan estimates to determine all Borrower fees reflected on the Closing Disclosure appear in the correct section and are held to the appropriate tolerance limits per regulatory, compliance and Truist guidelines.
6. Identify, correct and remedy any clerical, numerical and tolerance defects by issuing a corrective Closing Disclosure and/or refund to Borrower within 60 calendar days of closing.
7. Perform root-cause analysis to provide feedback for TRID Operations Manager to partner with appreciate line of business (LOB) to help reduce and eliminate any bank monetary risk.
8. Ensure quality, productivity standards are met, improvements are made where necessary and remediation follow-up is accomplished per internal/external audit findings.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree or equivalent education and related training
2. Five or more years of mortgage operation experience and/or previous positions requiring analysis and/or compliance experience
3. Knowledge of regulatory changes, compliance requirements, investor and loan program guidelines

Preferred Qualifications:
1. Underwriting and/or Mortgage Closing experience
2. FHA/VA/USDA/CP and Government DAP program experience
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting/Standing/Walking/Bending/Lifting
? Sitting (if checked, indicate frequency)
Constantly (More than 50% of the time)
? Standing (if checked, indicate frequency)
Choose an item.
? Walking (if checked, indicate frequency)
Choose an item.
? Bending (if checked, indicate frequency)
Choose an item.
? Lifting (if checked, indicate pounds)
Choose an item.
? Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
? Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
? Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
? Travel (Must select one)
Minimal and up to 10%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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