Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Job Grade:

111

Please review the following job description:

The Software Platform Engineer II for Foundational Platform & Interoperability contributes to the design and development of the enterprise abstractions, automation frameworks, and declarative interoperability capabilities that enable Truist’s next generation software delivery ecosystem. This role supports the creation of reusable platform services and shared components that drive consistency, resilience, and auditability across engineering teams.

The ideal candidate is a hands-on engineer who applies solid software engineering principles to platform problems, helps build scalable internal products, and collaborates closely with senior engineers and architects to advance interoperability patterns across the enterprise. They will help develop core capabilities such as manifest driven integration, policy as code enforcement, lifecycle automation, standardized integration contracts, onboarding workflows, and CI/CD abstraction layers—ensuring engineers can deliver software efficiently while adhering to regulatory and operational expectations.

This role directly contributes to Truist’s modernization strategy by helping transform platform capabilities into consumable services, reducing friction for engineers, and supporting a unified ecosystem where systems and teams interoperate through clear contracts, automated guardrails, and platform-led consistency.

For this opportunity: Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)

This position is office-centric 5 days a week in our Charlotte, NC location.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Develop customized coding, software integration, perform analysis, configure solutions, using tools specific to the project or the area.
2. Lead and participate in the development, testing, implementation, maintenance, and support of highly complex solutions in adherence to company standards, including robust unit testing and support for subsequent release testing.
3. Build non-functional monitoring capabilities and provide escalated support for highly complex applications in production.
4. Build in and maintain security controls and monitoring in support of company standards.
5. Typically lead moderately complex projects and participate in larger, more complex initiatives.
6. Solve complex technical and operational problems. Act as a resource for teammates with less experience
7. May oversee the work of a small team.
8. In an Agile environment: Responsible for delivering high quality working software and automating manual/reusable tasks working directly, and engage with, the business from the beginning of the design work. Leverage continuous engineering practices to deliver business value regarding effectiveness of the design. Actively participate in refining user stories. Responsible for design, developing, and maintaining automated unit testing, and supporting integration and functional testing. Responsible for providing automated monitoring capabilities, providing warranty support, and providing knowledge transfer to production support. Develop code in accordance with the acceptance criteria established by the Product Owner.

QUALIFICATIONS
Required Qualifications
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s Degree and six to ten years of experience or equivalent education and software engineering training or experience

2. In-depth knowledge in information systems and ability to identify, apply, and implement best practices
3. Understanding of key business processes and competitive strategies related to the IT function
4. Ability to plan and manage projects and solve complex problems by applying best practices
5. Ability to provide direction and mentor less experienced teammates. Ability to interpret and convey complex, difficult, or sensitive information

Preferred Qualifications
1. Master’s degree in Computer Science, Engineering, Data Science, or related field, with 7+ years of experience building cloud-native applications, platform services, automation tooling, or distributed systems in an enterprise environment.

2. Strong hands-on programming experience in:

• Java for backend and integration focused services
• Python for automation, orchestration, and workflow tooling
• Node.js/TypeScript for API driven and developer facing services

3. Solid understanding of modern API design & interoperability standards, including:

• Designing RESTful and/or gRPC APIs using OpenAPI/Swagger or protobuf
• Managing API versioning, backward compatibility, and contract hygiene
• Implementing secure auth patterns: OAuth2.1/OIDC, JWT, and common enforcement strategies
• Applying good API practices: idempotency, validation, pagination, and RFC 7807 error models

4. Experience with data access and persistence patterns, including:

• Working with relational databases (PostgreSQL, MySQL, SQL Server) and at least one NoSQL store
• Using schema migration tools such as Flyway or Liquibase
• Understanding indexing strategies, transactions, and basic query optimization
• Familiarity with distributed caching (Redis/Memcached) and common caching patterns

5. Experience with messaging, streaming, and integration technologies, such as:

• Kafka, RabbitMQ, SQS/SNS, or Azure Service Bus
• Eventdriven design fundamentals (producers/consumers, partitioning, offset mgmt)
• Understanding of schema governance (Schema Registry / Avro is a plus)
• Awareness of delivery guarantees and outbox/CDC patterns

6. Applied knowledge of resiliency & reliability engineering concepts:

• Timeouts, retries, circuit breaking, bulkheads, and loadshedding patterns
• Experience with libraries such as Resilience4j, Polly, or service mesh capabilities
• Understanding of multiAZ/region concepts and graceful degradation strategies
• Familiarity with SLIs/SLOs and basic chaos/faultinjection practices

7. Hands-on experience with cloud, containers, and orchestration:

• Kubernetes/OpenShift fundamentals and containernative service development
• Exposure to AWS services (Lambda, EventBridge, SNS/SQS preferred)
• Understanding of multitenant platform concepts and service mesh basics

8. Practical experience with observability and operational analytics:

• Structured logging with trace/correlation IDs
• Instrumentation using OpenTelemetry (metrics, traces, logs)
• Working with Prometheus/Grafana, Splunk, or Dynatrace for monitoring and APM
• Building dashboards and contributing to operational runbooks

9. Strong grounding in automated testing practices, including:

• Unit and integration testing (Testcontainers experience is a plus)
• Contract, functional/UI, or performance testing exposure (Pact, Playwright, k6, etc.)
• Experience with CI pipelines, including security scanning and smoke/canary patterns
• Familiarity with test data management approaches

10. Frontend engineering familiarity (optional but beneficial):

• TypeScript with React (preferred), Angular, or Vue
• Understanding state management patterns and secure OAuth/OIDC client flows
• Performance optimization and accessibility fundamentals

11. Collaboration & platform mindset:

• Ability to work with platform, product, and security teams to implement reusable patterns
• Comfortable contributing to platform abstractions, integration standards, and shared tooling
• Strong communication skills and a desire to improve developer experience across teams

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting
Constantly (More than 50% of the time)
Standing
Frequently (25% - 50% of the time)
Walking
Frequently (25% - 50% of the time)
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Minimal and up to 10%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.