TLM Systems Analyst
Truist
Language Fluency: English (Required)
Work Shift:
Job Grade:
111Please review the following job description:
The TLM Analyst is responsible for owning the technology lifecycle plan across systems, platforms, and infrastructure—tracking End of Support (EOS) dates, driving remediation plans before risk materializes, and ensuring compliance with lifecycle standards and governance. The role blends handson portfolio analysis, technology assessment, project management, and crossteam coordination to keep technology current, secure, and aligned to enterprise policies and the delivery lifecycle.ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1) Lifecycle Planning & EOS Tracking
Maintain authoritative lifecycle inventories (versions, support windows, dependencies) for assigned systems, platforms, and infrastructure components. (Technology Lifecycle Management framework and server-level inventories.)
Continuously track EOS/EOL dates; create remediation roadmaps (upgrade, migrate, retire) with clear owners, timelines, and funding needs.
Assess upstream/downstream integration impacts and coordinate change with application, database, middleware, and OS teams.
Gather, formulate and define requirements to solve for remediation blockers.
2) Governance, Standards & Compliance
Ensure lifecycle actions adhere to TLM standards, procedures, and controls; escalate risks and noncompliance promptly.
3) Project Management & Delivery Integration
Translate lifecycle remediation needs into projects/epics, with scope, schedules, dependencies, resourcing, and budgets.
Assist Delivery teams through the Intake and the retirement procedures.
Co-ordinate with Delivery teams to manage execution through phase gates, change requests, and readiness activities; partner with Change/Release governance where applicable.
4) Risk Management & Reporting
Identify vulnerabilities created by obsolete or unsupported technologies; define risk mitigation strategies and contingency plans.
Build and maintain server level tracker to capture Technology lifecycle stages and maintain historical record of remediations.
Build and maintain dashboards/metrics (e.g., % assets within support, # EOS within 12/24/60 months, remediation completion rate, residual risk).
Provide regular status updates to stakeholders and leadership on remediation progress, blockers, and funding gaps.
5) Stakeholder & Vendor Coordination
Collaborate with platform/product owners, application teams, security, risk/compliance, finance, and procurement to sequence upgrades and minimize disruption.
Engage vendors to validate support timelines, upgrade paths, licensing impacts, and endoflife notices.
QUALIFICATIONS
Required Qualifications:
- The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s degree in Information Technology-related field, or equivalent education and related training
- Six years of experience or equivalent proficiency in Systems Analysis, infrastructure and software lifecycle management, and project management.
- Working knowledge of OS, databases, middleware, application servers, and vendor platforms; dependency mapping across the stack.
- Excellent verbal and written communication skills
- Ability to work independently or as a member of a team
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting
Constantly (More than 50% of the time)
Standing
Occasionally (Less than 25% of the time)
Walking
Occasionally (Less than 25% of the time)
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Minimal and up to 10%
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.