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Mortgage Loan Assistant

U.S. Bancorp

U.S. Bancorp

This job is no longer accepting applications

See open jobs at U.S. Bancorp.
Administration
New York, NY, USA · Remote
Posted on Tuesday, February 6, 2024

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The responsibilities of this role are as follows:

  • Perform a broad variety of administrative support functions for assigned Mortgage Loan Originator(s) up to the time of application submission into Mortgage Operations.

  • Follow up with borrowers for the collection of required documentation, responding to borrowers' questions related to loan status, and may assist operations partners in relation to specific loan requests.

  • Utilize supplied Marketing tools to assist in growing the assigned Mortgage Loan Originator’s (or Originators’) book of business.

  • Actively participate in all required corporate and business line training.

  • Provide excellent customer service that positively impacts the customer experience with U. S. Bank.

  • Establish and maintain good working relationships with other departments within U.S. Bank Home Mortgage and U.S. Bank overall.


This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z.

You will be subject to the required registration process, which includes a criminal background and credit check.

Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.

Basic Qualifications
- High school diploma or equivalent
- Minimum one year of experience in administrative support activities

Preferred Skills/Experience
- Good verbal and written communication skills
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Previous sales support experience preferred

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Learn how the way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.14 - $26.88 - $29.57U.S. Bank accepts applications for this position on an ongoing basis.

This job is no longer accepting applications

See open jobs at U.S. Bancorp.