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Sales & Service Risk Oversight Analytics Professional

U.S. Bancorp

U.S. Bancorp

Sales & Business Development, Data Science
Minneapolis, MN, USA
Posted on Saturday, February 10, 2024

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

We are now hiring for an exciting opportunity as the Sales & Services Risk Oversight (SSRO) Analytics Professional, within U.S. Bancorp’s Operational Risk Analytics team. The SSRO team provides oversight related to Sales Practices and other Conduct Risks for the enterprise.

The analytics professional will reside within the Operational Risk Management analytics area and will work cross-functionally with business lines and technical partners to evaluate, identify, and influence adoption of risk-based approach to mitigate potential Sales Practices & and other Conduct related risk.

Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Typically more than six years of applicable experience
Preferred Skills/Experience
- Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business
- Considerable understanding of the business line’s operations, products/services, systems, and associated risks/controls
- Thorough knowledge of Risk/Compliance/Audit competencies
- Strong analytical, process facilitation and project management skills
- Effective presentation, interpersonal, written and verbal communication skills
- Effective relationship building and negotiation skills
- Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations
- Applicable professional certifications

Core responsibilities:

  • Create and execute recurring SSRO risk reporting for management and other key stakeholders – to demonstrate effective independent monitoring and trending insight.
  • Proactively identify emerging trends and partner with key stakeholders to identity root cause for leadership visibility.
  • Lead analytical projects with an emphasis on Sales Practices and Conduct Risk using advanced analytical/statistical techniques and partnering with key stakeholders around the organization. The analytical projects could span across different business lines across the enterprise and requires extensive data mining skills often from complex databases, working with different products, data sources, and data types (customer, application, transaction, clickstream, etc.)
  • Proactively and strategically lead efforts to identify new risks to monitor, source data needed, and provide actionable recommendations based on reported results, benchmarks, and discovered patterns.
  • Perform ad hoc analysis to understand effectiveness of current controls and recommend enhancements.
  • Closely work and provide support to partners in the SSRO area including Issue Management, Policy Governance, Data Analytics etc.
  • Collaborate with business lines – to strengthen risk management policies, procedures, and practices.

Preferred Skills/Experience

  • Bachelor’s degree in Business, Finance, Computer Science, Business Analytics, Statistics or other quantitative field required
  • Extensive data analytics experience preferably in the financial services industry.
  • Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business
  • Excellent presentation, interpersonal, written, and verbal communication skills
  • Exceptional problem solving, critical thinking, and troubleshooting skills
  • Advanced knowledge in Microsoft Office applications, including PowerApps
  • Ability to prioritize and manage multiple tasks, while establishing responsible deadlines
  • Flexibility in day-to-day work and tolerance for ambiguity
  • Positive ‘can-do’ attitude and a strong desire to continue to learn and ask questions
  • The ability to work well in a team environment
  • Excellent communication skills, both written and verbal
  • Ability to build relationships cross-functionally with both co-located and remote colleagues
  • Attention to detail in writing, planning, and communication
  • The ability to work with minimal oversight
  • Experience with SAS, SQL, R, Python, or other similar applications
  • Experience with dynamic reporting dashboards and data visualization tools (e.g. PowerBI, Tableau)
  • Ability to work with and influence at all levels of the organization, including with senior leadership
  • Knowledge of financial services products, systems, and data

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $102,340.00 - $120,400.00 - $132,440.00Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.