Trainer
U.S. Bank
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
The Global Learning and Development team is hiring a Trainer! The Global Learning and Development Training team is hiring in anticipation of an upcoming retirement. The team focuses on needs of the Enterprise but may also train on topics related to Consumer and Business Banking, Card, and Contact Centers. In this role, you’ll join a team of 10 nationwide Trainers. The team is looking to add a Trainer in Charlotte, NC to help meet training needs in the local market and the broader Eastern region. As a Trainer, you’ll facilitate to classes averaging 15-30 people although the size of classes may vary depending on needs. Trainings are primarily conducted via Microsoft Teams, but some are delivered in person. The team focuses on facilitating dynamic learning experiences that meet the needs of learners. Successful trainers apply adult learning principles to engage their audiences, build rapport, leverage technology, and communicate clearly and effectively. As a Trainer, you’ll coordinate session logistics associated with planning learning events such as roster management, monitoring training rooms and appropriate technology and communications. Trainers leverage learner feedback, survey data to improve learner experience.
Basic Qualifications
- Bachelor's degree in business, human resources, or related field, or equivalent work experience (Adult Education/Learning)
- Four or more years of learning & development, HR, or business experience
- Ability to travel up to 20%
Preferred Skills/Experience
- Experience facilitating to varying class sizes of adult learners in a corporate setting, both virtually and in person
- Microsoft suite expertise, especially Teams is preferred
- Thorough understanding of adult learning practices, and learning sciences particularly in the areas of training and facilitation methods
- Proficient dynamic facilitation skills for various audiences
- Ability to set and meet goals and action plans
- Ability to interpret data to create actionable training plans based on insights
- Effective interpersonal, verbal, and written communications skills
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. The role requires ability to travel up to 20%.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $32.16 - $42.88 - $47.17U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.