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Chief Administrative Officer

U.S. Bank

U.S. Bank

Administration
Minneapolis, MN, USA
USD 274,295-322,700 / year + Equity
Posted on Aug 30, 2025

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Chief Administrative Officer (CAO) serves as a strategic partner to the Chief Risk Officer, leading strategic, operational and governance functions across the Risk Management & Compliance organization. Reporting directly to the Chief Risk Officer, this role is critical in ensuring that the business unit operates efficiently and aligns with the firm’s strategic objectives. The CAO drives operational excellence and organizational effectiveness across Risk Management & Compliance with a focus on supporting operational, transformation and integration processes for the collective risk organization. This includes governance and reporting, regulatory services, program management, innovation and transformation, risk program integration, M&A due diligence, data analytics and technology enablement.

ESSENTIAL FUNCTIONS

  • Collaborate with the CRO, Risk leaders and senior stakeholders to shape and execute risk initiatives, transformation programs, and performance tracking to drive operational excellence across the risk organization. (150+ employees)

  • Lead enterprise-wide innovation & transformation efforts, including process improvement and efficiencies, AI, automation, and digital enablement to modernize risk and compliance operations.

  • Drive continuous improvement and operational scalability.

  • Partner with finance leadership to drive capital planning and resource allocation cost optimization strategies aligned with strategic priorities.

  • Lead regulatory exams, responses, issue management and reporting across legal entities to ensure compliance and audit readiness.

  • Lead enterprise risk governance processes, manage committee operations and deliver executive-level reporting.

  • Ensure consistent implementation of risk frameworks and controls across business lines and legal entities.

  • Support Risk’s participation in mergers, acquisitions, and divestitures, providing strategic insights to executive leadership and lead integration efforts.

  • Lead project management for risk management initiatives across the firm

  • Support the CRO on administrative tasks, including geographic resource planning.

  • Support the CRO and Risk organization in enterprise risk reporting needs for Board Committee, executive risk committees, external engagements (i.e., rating agencies), and ad hoc activities.

  • Advance the use of data analytics and technology platforms to enhance risk identification, reporting, and decision-making.

  • Oversee risk technology services team (~130 FTE) supporting application engineering, data warehouses and risk systems.

PREFERRED SKILLS/QUALIFICATIONS

  • Excellent communication, analytical, and strategic planning skills

  • Proven track record of leading operational teams

  • Demonstrated leadership abilities and strategic management skills

  • Proven analytical, decision-making, and problem-solving skills

  • Considerable tact, diplomacy, and interpersonal skills

  • High ethical standards and sound judgement

  • 15+ years of experience in CAO similar roles

LEADERSHIP CAPABILITIES

  • Builds Teams and Talent: Embraces developing talent; builds and develops teams; strengthens organizational capabilities via talent

  • Drives for Results: Drives execution, continuously improves the core, and reallocates resources at pace

  • Disrupts & Challenges: Creates possibilities from new and innovative thinking; generates disruptive change; leads change

  • Leads Innovation: Encourages innovative thought; challenges the status quo; scales and invests in new ideas

  • Drives Vision and Purpose: Paints a compelling picture of the vision and strategy that motivates others to action

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $274,295.00 - $322,700.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.