At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

At U.S. Bank, we are committed to driving banking forward with a customer-first approach. We empower our clients with data-driven insights and seamless experiences, ensuring they thrive in a rapidly evolving financial landscape. Our Enterprise Insights team is at the heart of this transformation, leveraging cutting-edge analytics, predictive analysis, artificial intelligence, and customer-centric insights and strategies to shape the future of financial services.

Role Overview

We have an exciting high visibility opportunity within our Marketing, Analytics & Customer Experience (MACX) organization supporting our Enterprise Analytics & Insights team. This leader will provide leadership and oversight for our Enterprise Analytics and Insights team.

This leader will lead, strategize, execute, and optimize company efforts, leveraging data and insights to drive enterprise growth and effectively communicate with target audiences; analyze data and insights to evaluate business performance, drive growth, and inform strategic decision-making.

This individual will oversee analysis of customer, product, channel, acquisition and attrition insights to generate actionable plans that support organizational decision making. The leader oversees hands on analytics development, executive reporting, and communications of key trends and insights.

This high-stakes role is centered on fulfilling data analytics needs for executive and C-suite, with direct responsibility and accountability for delivering actionable insights and strategic data analytics support. The individual will be tasked with building analytical capabilities, including developing reports, predictive models, segmentation frameworks, and predictive models. In addition, the leader will oversee a team of analysts that build Executive Insights, Attrition Analysis etc. and help our internal clients understand trends.

This includes key partnerships with multiple business lines and functions such as Consumer banking, Business banking, Corporate and Institutional banking, & Wealth to manage data analytic projects.

U.S. Bank is focused on enhancing client service, building new capabilities, and driving efficiency across business units and corporate functions. As such, this individual must bring a desire to lead change on behalf of clients and colleagues alike, and be able to operate in a centralized, highly accountable construct. This individual must strike the right balance between leading change at a swift pace while maintaining a disciplined focus on Executive and the lines of business needs.

Key Responsibilities

Data & Insights

• Lead end-to-end analytics across Business Banking, leveraging data insights to improve customer acquisition, retention, and profitability
• Identify and implement KPIs, dashboards, and performance metrics to drive business decision-making and operational efficiencies
• Utilize tools like SAS, SQL, Python, R, or other analytical software to analyze and interpret data
• Apply statistical methods to analyze data and derive meaningful insights
• Understand business goals and objectives to align insights strategies and outputs with overall business objectives and expected outcomes
• Analyze and synthesize data to produce predictive insights, supporting business and channel partners to inform business strategies and decision-making
• Present data and insights in a visually appealing and easily understandable format
• Identify, evaluate, and acquire relevant data sources and their locations, collaborate with data providers, ensure data quality and security, maintain infrastructure

Leadership & Collaboration

• Build and lead a high-performing team of data scientists, analysts, and strategists, fostering innovation and continuous learning.
• Partner with senior executives and cross-functional teams (Business Line, Marketing, Technology, Product, and Digital) to align data analytics and insights with business objectives.
• Act as a thought leader, presenting insights to executive leadership and influencing key strategic decisions.
• Develop strategic plans, define goals, identify target segments, collaborate cross-functionally, monitor trends, allocate resources, review and adjust plans.
• Identify and address challenges, develop innovative solutions, and drive continuous improvement.
• Quickly adapt to changing market conditions, technologies, and customer preferences.
• Administration & general management (e.g. driving transformation, efficiency goals, financial aspects including capital expenditures, billing, contracts, & leadership and talent planning).

Qualifications & Experience

• 12+ years of experience in data analytics, data science, or a related field, with a proven track record in banking, fintech, or financial services.
• Master’s degree preferred in Data Analytics, Business, Finance, Economics, or other quantitative field.
• Deep expertise in data analytics, predictive modeling, power BI and power point presentations.
• Experience with Azure Synapse and Databricks.
• Strong knowledge of business banking products, lending, payments, and financial services for small to mid-sized businesses.
• Proficiency in SQL, Python, SAS, Power BI, Tableau, or similar analytics tools.
• Strategic mindset with exceptional leadership, communication, and stakeholder management skills.
• Expert/advanced ability to align people and culture with changes in business strategy, structure, technology and business processes.
• Expert knowledge of and skills related to marketing technology stack and staying updated with technology trends including the ability to understand and familiarity with the concepts, principles, and techniques used in statistics.
• Expert/advanced ability to effectively plan, execute, and oversee the selection, evaluation, and ongoing management of vendors and agencies.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $149,515.00 - $175,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.