At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

SUMMARY

The role is responsible for partnering with business and product stakeholders to translate strategic objectives into actionable analytics and reporting solutions. This position acts as the bridge between Stakeholders/business users and analytics teams - leads requirements‑gathering efforts to identify KPIs, converts business requirements into clear, validated user stories, and supports the development of high‑quality dashboards and self‑service analytics tools. The role ensures analytical outputs are accurate, well‑documented, and fit for decision‑making by promoting transparency, consistency, and data integrity across insights delivery.

RESPONSIBILITIES

- Lead business insights requirements-gathering sessions to identify KPI needs for use cases

- Translate business needs into well-defined requirements. Validate requirements with stakeholders to ensure alignment, clarity, and feasibility.

- Create clear, concise user stories for dashboards, reports.

- Support the development and enhancement of analytics tools, dashboards, and self-service reporting.

- Ensure output accuracy and integrity through detailed validation.

- Document methodologies, assumptions, and definitions to promote transparency and repeatability.

- Partner with business and product stakeholders to understand objectives, pain points, and key decision needs.

REQUIRED

- Typically five or more years of related experience.

- Bachelor's degree or equivalent work experience.

PREFERRED

- 3 or more years of experience in business analysis, analytics, or a related field.

- Experience in financial services, banking, treasury management, payments, or fintech.

- Experience supporting business intake processes including documenting incoming requests, defining scope, capturing requirements and maintaining intake documentation.

- Ability to translate intake requirements into clear Jira user-stories, epics and acceptance criteria.

- Working knowledge of Jira and Agile/Scrum methodologies including backlog management.

- Strong analytical skills to assess data, identify trends and generate actionable insights.

- Experience creating reports, dashboards or analyses using tools such as Excel and Power BI/Tableau.

- Ability to develop and deliver training materials, conduct knowledge‑transfer sessions and support end‑user adoption.

- Strong written and verbal communication skills to effectively collaborate with business and technical stakeholders.

- Detail‑oriented, highly organized, and strong ability to manage multiple priorities in a fast‑paced, matrixed environment.

- Ability to independently structure ambiguous problems and deliver clear insights.

- Strong attention-to-detail with a bias toward accuracy and data integrity.

- Executive presence and the ability to influence without authority.

- Proactive mindset, i.e., anticipates business questions before they are asked.

This position offers a hybrid/flexible schedule which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $117,725.00 - $138,500.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.