At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

We are hiring a Custody Operations Analyst 2 responsible for the management and oversight of Wealth, Corporate, Commercial, & Institutional Banking (WCIB) client accounts and products of various types and sizes established by clients for various purposes. This role is responsible for supporting incoming asset transfer activity within a high-performing operations environment. The Analyst reviews, processes, and executes transfer requests while ensuring accuracy, timeliness, and adherence to established procedures and service expectations. The position requires strong analytical thinking, attention to detail, and the ability to manage complex requests across multiple stakeholders. The analyst partners closely with internal teams, including relationship managers and administrators, as well as external financial institutions, to coordinate the movement of assets. The role involves assessing each request holistically, identifying potential risks or gaps, and proactively communicating next steps to ensure efficient and accurate execution.

Key Responsibilities

- Review and process incoming asset transfer requests with a high degree of accuracy and efficiency

- Conduct research and analyze transfer situations to ensure proper execution and risk mitigation

- Communicate professionally with internal partners and external institutions to coordinate transfer activity

- Anticipate next steps and proactively provide updates or required information to stakeholders

- Ensure compliance with operational procedures, service level expectations, and quality standards

- Identify process gaps and contribute to documentation improvements and procedural enhancements

- Support ongoing team initiatives focused on service model consistency and operational efficiency

- Maintain strong organization and time management to handle multiple priorities and deadlines

- May be required to provide supervisory responsibilities and apply independent judgement and decision making based on area of expertise

Basic Qualifications
- Three years or more of related experience

Preferred Skills/Experience
- Bachelor's degree
- Knowledge of or the ability to quickly learn custody operational functions, systems, procedures, various products and/or services, for assigned area(s)
- Ability to multitask and meet established deadlines in a dynamic work environment
- Exhibits analytical, problem-solving, decision-making, and organizational skills
- Exhibits customer relation skills, interpersonal, and verbal and written communication skills
- Understanding of regulatory and accounting principles which directly affect Wealth, Corporate, Commercial, & Institutional Banking business lines and clients

- Experience identifying and implementing process improvements

- Proficient in Microsoft Office applications, preferably Excel

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $66,640.00 - $78,400.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.