Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Fascinated by the future and captivated by technology?

Smart, driven and want to make a difference in the world?

You’ll fit right in.

Join a diverse team at Visa, where your individuality fits right in. We can provide the opportunity to shape the payments experience globally. Together, let’s transform the way the world pays.

Think you know us?

Our mission is to connect the world through the most innovative, reliable and secure digital payment network that enables individuals, businesses and economies to thrive.

Individuality fuels our brand and our global team – we’re proud that we are a talented team of 15,000 individuals with unique backgrounds, perspectives and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life outside of the office, whether it’s taking advantage of agile work schedules or our wellness programs, Visa respects and encourages meaningful work/life balance for everyone. In addition, we offer market leading salary and have a fantastic benefits offering.

So, if you’re not satisfied with the status quo, we can satisfy your desire to explore new territory, giving you the runway to really make an impact, whilst connecting you with teams around the world in a truly inclusive culture that celebrates our uniqueness.

Visa Payments Limited is a division of Visa Direct, with a team working on the cross-border pay to account processing capability of Visa Direct.

By joining one of our teams at Visa Payments Limited, a division of Visa Inc since 2019, you’ll be part of an exciting payment solution, helping to shape the payments experience globally.

If you think you could support Visa as an Implementation Analyst, we want to hear from you – together, let’s make Visa a great place to work.

Essential Functions

The Implementation team are responsible for managing end-to-end lifecycle of client or network partner implementations (onboarding, offboarding, expansion, and remediation). This role will be responsible for supporting the Implementation Managers on the tracking of multi-workstream activity and analyzing progress to compile effective reporting and communication. This is a great opportunity for candidates wanting to enhance their certified skillset with project management experience supporting a global team on complex programs.

What we expect of you, day to day.

This role will report to the Implementation Management Office and will work as part of the regional Implementation Team to ensure that all project activity is document within the systems, and that implementation is effectively progressing with no blockers internally within Visa. Payments and operations experience is an advantage. Day to day activities will include:

• Supporting implementation managers on client and network onboarding programs with project activity
• Creation of tickets to tech teams and tracking progress
• Monitoring transaction activity during testing windows
• Effective management risk logs and lessons learned catalogues
• Collation of reporting data for ongoing implementation activity
• Supporting process updates and process change controls.
• Enhancement of implementation templates and tools
• Updating process guides and training collateral
• Gather and analyse data to establish baseline performance of the implementations and provide valuable insight to where the opportunities are to improve.

Think you have what it takes?

If you are interested in a career that will challenge and inspire you – we’d love to hear from you!

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications
• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications
• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Ability to work independently but with a focus on collaboration with fellow team members
• Very strong interpersonal and communication skills (both verbal and written)
• Ability to think holistically and analytically and know when to take which approach
• Business data analysis skills
• Process focused, and detail orientated without losing bigger picture
• Curious and takes ownership of knowledge acquisition and learning path
• Hands on and willing to be flexible and adaptable
• Ability to manage and prioritise own workload
• Ability to communicate clearly and effectively to large and complex stakeholder groups
• Demonstrated good working knowledge of Microsoft Office suite, particularly PowerPoint, Project, Excel and Word are essential
• Working knowledge of Microsoft Power Automate and Power BI preferable
• Experience of project management methodologies and applied knowledge is essential

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 100,000.00 to 141,250.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.