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Georgia Fintech Academy
Georgia Fintech Academy

Director, Visa Consulting and Analytics- Acquiring Segment



Data Science
San Francisco, CA, USA
Posted on Tuesday, June 25, 2024

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including both financial institutions and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations, and macroeconomics, Visa Consulting and Analytics supports our partners to solve their most strategic problems.

The US Consulting group within VCA provides consulting and solution services for Visa’s largest partners in the United States. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments, and managing risk.

The VCA team is looking for a Director to join our consulting team and play a role developing high impact projects for Visa’s clients in the North America region. The potential candidate will be responsible for delivering and implementing projects and solutions with Merchant Acquiring Partners. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both the preferred brand and a unique business partner.

Potential engagements could include product development, customer acquisition, merchant life cycle optimization, retention enhancement, benchmark analysis, profitability enhancement.

Essential functions include:

  • Proactively engage with Visa MSS account management teams in regular strategic & planning discussions; cultivate and manage a pipeline of work with merchant acquirers.

  • Lead consulting initiatives and contribute to closing engagement sales by identifying potential opportunities with merchant acquirers.

  • Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges.

  • Build solutions and actionable insights that will help clients to grow their portfolios and merchant engagement

  • Partner with peers in other functional areas (e.g., merchant's sales and solutions, marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources

  • Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments

  • Ability to effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients

  • Build new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA

Applicants for the role should be self-motivated, highly energized; detail-oriented individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to clients support the growth and performance. Candidates must be able to develop enduring, strategic relationships with internal and external clients and across the Visa organization. This role has the opportunity to directly manage colleagues and has flexibility to located in one of several Visa offices: San Francisco, Foster City, Atlanta, Washington DC, Ashburn

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.


Basic Qualifications
• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications
• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• 5+ years of relevant experience at large management consulting firm and/or in the payment acceptance industry
• Experience working with financial indicators to measure business performance. Significant focus on impacting ROI
• Strong analytical skills, with demonstrated intellectual and analytical rigor
• Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
• Knowledge and understanding of payments operations and/ or payment schemes, including products & services, business systems and processes, marketing initiatives and card acquiring experience
• Excellent communication, story-telling, and presentation skills
• Team minded; collaborative
• Technology mindset, curious, up-to-date with digital trends and applications

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 150,400 to 256,500 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.