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HR Business Partner

Global Payments

Global Payments

People & HR
Alpharetta, GA, USA
Posted on Tuesday, September 5, 2023

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

Serves as a Business Partner at the segment or division level to: Assist with the implementation of corporate human resource policies at the segment or division level. Facilitates organization and leadership development efforts, working with employees and managers to address root causes of human resources issues. Resolves employee relations issues through a systematic approach. Assist senior management in the development of solutions through cultural and process perspective organizational development. Assists in company-wide programs and initiatives (e.g., employee engagement, salary reviews, bonus awards, equity grants, workforce planning, and organizational changes). Provides feedback and insight to corporate level HR functions.

What Part Will You Play?

  • Provides professional HR guidance and support to internal client groups with the objective of adding value to the business

  • Assists with the implementation and day-to-day management of corporate human resource policies and programs at the segment or division level

  • Builds and maintains strong relationships with managers and team members to provide consultation and guidance on HR related matters; Educates managers and team members on HR policies, plans, programs, practices, processes and tools; Keeps HR leadership informed of potential employee relation escalation issues

  • Partners with HRPBs and/or HR leadership to conduct investigations including responses to Ethics Point claims

  • Provides hands on actions related to sensitive employee relations issues including performance management, terminations, exit interviews, unemployment claims, etc. to ensure proper course of action is being taken in order to ensure consistency throughout the assigned business unit(s)

  • Assists with company-wide programs and initiatives (e.g., employee engagement, salary reviews, bonus awards, equity grants, workforce planning, and organizational changes)

  • Facilitates organization and leadership development efforts, working with team members and managers to address root causes of human resources issues

  • Provides feedback and insight on day-to-day HR matters and partners with HRBPs and HR leadership to identify process improvements

  • Assists with HR related projects

  • Maintains human resource information system records and compiles reports from the database; Helps to maintain data integrity in Workday by running queries and analyzing data to provide accurate and meaningful data for clients

  • Maintains compliance with federal, state and local employment and benefits laws and regulations.

What Are We Looking For in This Role?

Minimum Qualifications

  • Bachelor's Degree

  • Relevant Experience or Degree in: No degree specified; combination of relevant professional training and/ or experience in lieu of degree accepted

  • Typically min of 3 years relevant experience OR Min 1 year as a Sr HR Analyst with GP


Preferred Qualifications

  • Previous corporate HR experience

  • Experience with HR related projects

  • HR Certification preferred

What Are Our Desired Skills and Capabilities?

  • Skills / Knowledge - Having wide-ranging experience, uses professional concepts and company objectives to resolve moderately complex issues in creative and effective ways. Having ownership of a sub-function, account or matrix management responsibilities, applies knowledge to meet goals, maintain relationships, propose opportunities to expand the business, and lead matrix teams. Some barriers to entry exist at this level (e.g., dept./peer review).

  • Job Complexity - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise. Builds on/Maintains external relationships of assigned accounts.

  • Supervision - Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead).

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.