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Georgia Fintech Academy
Georgia Fintech Academy

Benefits Analyst

Global Payments

Global Payments

IT, Accounting & Finance
Atlanta, GA, USA · Alpharetta, GA, USA
Posted on Thursday, September 7, 2023

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.


This is a hybrid role out of our Windward Campus in Alpharetta, GA. Directs and plans the day-to-day operations of group benefit programs (group health, dental, vision, short-term and long-term disability, life insurance, voluntary benefits, time away, health plan accounts) as assigned. Participates in investigating and assists in designing new benefit programs, recommends improvement of existing programs, and provides analytical and technical support in the delivery of the benefit programs. Creates team member communications and coordinates with outside partner communications. Ensures plan compliance and leads large benefit related projects such as new vendor implementations.

Duties & Responsibilities

  • Supports day-to-day operations of the company's benefit plans . Tracks and audits data input and payroll deductions to ensure accuracy. Provides oversight of benefit related integration files including error resolution and subsequent corrections of root causes for recurring errors.

  • With developing knowledge of benefit plan regulations and compliance, studies and interprets company benefit offerings to provide basic answers and general information to team members. Serves as primary point of contact for (non)routine vendor inquiries relating to benefit plans. Escalates more complex issues, as needed.

  • Assists with special projects by requesting, compiling, researching materials and analyzing data; generates and evaluates established reports for relevant data to ensure data integrity and compliance with applicable laws and regulations. Modifies reports (i.e., formatting, additional data, logic statements), as needed, in preparation for further analysis.

  • Expands knowledge and complies with federal and state regulations as well as contract adherence, including Affordable Care Act, reporting requirements, and other compliance reporting to assist with benefit administration and year end processing. Gathers data for completion of required forms and provides governed assistance with basic audit inquiries.

  • Aids in the development, update and distribution of benefit communications and education materials, policies, procedures, and forms published to the benefits intranet site, in presentations, packets, etc. Assists with preparing annual open enrollment materials and presentations and other benefit related events and initiatives.

Minimum Qualifications

  • Bachelor's Degree

  • Relevant Experience or Degree in: Human Resources, Business Administration, Management, or 6 years relevant experience in lieu of degree

  • Typically Minimum 2 Years Relevant Exp - Human Resources/Benefits

  • Microsoft and google experience

Preferred Qualifications

  • Master's Degree - Human Resources, Business Administration, Management

  • Typically Minimum 4 Years Relevant Exp

  • Benefit background and experience including large employer and M&A experience

  • Benefits Certification I.e., CBP or CEBS certified

Desired Skills and Capabilities

  • Skills / Knowledge - Learns to use professional concepts. Applies company policies and procedures to resolve routine issues.

  • Job Complexity - Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally.

  • Supervision - Receives detailed instructions on some but not all work. Self starter.

  • Benefit Program - Knowledge of benefit programs for large employers including self funded medical plans

  • Issue Resolution - Ability to solve sensitive issues for team members

  • Verbal Communication - Ability to create and present to large numbers of employees

#LI - Hybrid

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.