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Content and Design Liaison - Internship (Summer 2024)

Global Payments

Global Payments

Design
Oklahoma City, OK, USA
Posted on Saturday, November 4, 2023

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary

Heartland is a point of sale, payments, and payroll solution choice for entrepreneurs that need human-centered technology to sell more, keep customers coming back and spend less time in the back office. At Heartland, our interns get an opportunity to launch their careers at a company they can take pride in as they help deliver uncommonly great technology solutions to more than 750,000 businesses, from Main Street to Wall Street. As a Heartland intern, you will connect with other interns, learn together, network up, down, and across the company while working on real projects that will make a difference to our business.

Heartland’s Learning & Development team is looking for a Promising Entrepreneur (known as an Intern elsewhere) to join our dynamic group for Summer 2024! As a Content & Design Liaison for the Heartland Payroll Learning & Development team, you will partner with all training teams to support content development, design, and upkeep of all training resources for consistency and excellence, including and not limited to all live, recorded, and documented training.

In addition, you will be given a unique responsibility to undergo a project assignment, handed by the Director of Learning and Development to be presented along with facts and recommendations to executive leaders within Heartland.

What will you be doing?

  • Develop training content including, but not limited to: Google Slides, Quick Reference Guides/Training Guides, FAQs, Video Courses, etc.

  • Develop and maintain training content, supporting resources, and operational tools according to the Training Department branding and standards of excellence

  • LMS management

  • Support all teams under the Operational Training Org to develop content to be used by training teams

  • Work independently on special training projects to support the training department

  • Understand the evolution of the payroll operations organization and current/future payroll initiatives

  • Contribute to the on-going innovation of the design and representation of training content

What are the requirements?

  • Currently enrolled in a related degree program (B.S. or Master’s degree) from an accredited college or university

  • Passion for Learning & Development and best practices

  • Strong professional drive

  • Excellent verbal and written communication skills

  • Familiarity with creative or technical writing or editing skills

  • This role will be located in OKC

Preferred Qualifications

  • Experience teaching, content development, design, or training is a plus!

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.