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Quality Assurance Analyst

Global Payments

Global Payments

IT, Quality Assurance
Lenexa, KS, USA
Posted on Friday, November 10, 2023

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

TouchNet, a Global Payments company is seeking a Quality Assurance Analyst to join our growing team! The Quality Assurance Analyst would join the team responsible for testing TouchNet’s Point of Sale (POS) applications. This role is responsible for certifying existing and new POS machines with each credit card processor that TouchNet integrates with. This role requires experience in manual testing, working with development teams to make necessary changes required for the certifications, and communication to Project Managers at the credit card processing companies.

Job Responsibilities:

  • Execute manual test cases provided by the credit card processors for certification.

  • Perform testing for different card types using a Collis EMV Personalization Validation Tool.

  • Document and/or review testing results working closely with Developers and Solution Analysts to resolve reported issues.

  • Creating testing environments and testing data needed to execute manual test cases.

  • Perform software configurations, minor updates and deployments to manage your testing system for successful testing results.

  • Manage testing to project timelines.

  • Communication with Credit Card Processors throughout the certification process.

  • Ensure High Quality in all deliverables: software, test cases, bug cases, and documented results

  • Become a subject matter expert on credit card processing hardware and certification testing.

  • Perform debugging of testing environments; review log files for troubleshooting and configuration verification of environments.



  • BS or BA degree. Preferred Bachelor's degree in Computer Science, Information Technology, or equivalent experience

Required skills/experience:

  • One+ years of experience testing hardware and\or web based software applications.

  • Experience using SQL to extract, modify and add data to SQL Server databases.

  • Knowledge and application of structured testing concepts, methodologies, and tools.

  • Solid understanding of the SDLC and Agile software development methodology.

  • Creative, detail oriented and a problem solver.

  • Strong organizational and analytical skills.

  • Self-motivated and driven; takes ownership of personal and team goals.

  • Able to excel with limited supervision in a rapidly changing environment under aggressive timelines.

  • Excellent oral and written communication and interpersonal skills.

Preferred skills/experience:

  • Experience with credit card readers and\or Collis tool.

  • Knowledge of POS and eCommerce applications and understanding of the rules around accepting payments.

  • Experience with credit card processing certification process.

About TouchNet

TouchNet is a leading provider of integrated, comprehensive, and secure commerce and credential solutions for colleges and universities. Institutions of higher education rely on TouchNet to unify and secure payments, permissions, and other related business transactions campus-wide. TouchNet’s unmatched integration, transparency, and security give institutions greater control over transactions, costs, and compliance, while providing greater operational efficiencies and self-service access to real-time information. TouchNet is a Global Payments company. (NYSE: GPN)

TouchNet Information Systems is committed to Diversity, Equity, and Inclusion (DEI). Our vision is to be “Champions of Inclusion.” We are fully committed and focused on creating a better tomorrow in the communities in which we live and work. Diversity is a core value and we are passionate about building and sustaining an inclusive and equitable working and learning environment.


Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.