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Georgia Fintech Academy
Georgia Fintech Academy

Utility Analyst

Global Payments

Global Payments

Illinois, USA · Remote
Posted on Wednesday, February 7, 2024

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

About the role:

The Utility Analyst will work with our third party utility invoice processor to optimize the Utility Expense Management product. You will be responsible for importing the daily data file, auditing the data (making any necessary corrections) and providing the accounting department with the documentation needed for reconciliation. You will monitor clients’ utility accounts to ensure that our processor is following appropriate procedures and help identify potential gaps in service. You will audit new clients and properties to ensure that Utility Expense Management product is functioning correctly. You will assist other departments as needed in conducting research into utility accounts and processor’s processes and procedures, as well as resolves issues with the utility and/or our clients. You will also manage the client’s configuration in Zego’s system as well as perform administrative duties as needed.

What you’ll do here:

  • Perform daily download of Engie data, audit data and make any necessary corrections
  • Monitor clients’ utility accounts to ensure all invoices are being processed and identify gaps in Engie’s service
  • Review all new clients and properties to ensure that utility accounts are redirected to our processing center and address any potential issues with service
  • Generate monthly reporting on late fees, as well as other reporting on client expenses as needed
  • Perform additional audits as needed to ensure the health of the UEM accounts
  • Perform data entry for all received Refund Checks
  • Assist other departments with necessary duties such as locating bills from utility providers
  • Manage the clients’ configuration in the Utility Expense Management Tables, updating the configuration as needed

About you:

  • Skilled at basic research and ability to make calls to utilities and vendors for further information as needed.
  • Proven ability to work in a fast paced, team centered work environment
  • Proficiency with Microsoft Suite Products (Microsoft Excel, Word and PowerPoint)
  • Ability to demonstrate effective problem solving skills and strong internal department communications
  • Detail-oriented and dependable, with a positive and inquisitive attitude
  • Ability to multi-task, prioritize, and collaborate with multiple departments and stakeholders
  • Exhibit a high degree of self-motivation and drive

About Company

Zego is a property management automation company that simplifies cumbersome yet critical workflows for managers and associations. Our modern platform accelerates Net Operating Income growth and mitigates risk, helping clients to scale resources, build trust, and make data-backed decisions. Zego seamlessly integrates with leading property management systems, giving users real-time and accurate information at their fingertips.

Since its inception in 2003, Zego (a Global Payments company) has evolved from a leading payments provider to a comprehensive property management automation platform. With more than 350 employees and the backing of a Fortune 500 company (NYSE: GPN), Zego serves 7,000 residential real estate companies and over 15 million units nationwide. Learn more about what makes Zego one of the best workflow automation platforms for property management at

The US base salary for this full-time position is $20-$21/hour + benefits. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.