Sales Development Representative
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
TouchNet is looking for a motivated Sales Development Representative (SDR) to join our team. The ideal candidate will be responsible for accelerating sales growth by managing outbound campaigns in order to build pipeline. In this role, strong communication skills (both verbally and written) are a must, as you will build relationships internally within the sales team and foster strong relationships with new and existing customers. We are looking to hire a high caliber SDR who has an aspiration for a future sales career.
The SDR will focus on product knowledge, business communications, sales skills and gain an understanding about the higher-education industry. This position will offer engagement with prospects and customers through product demos, cold calls, email communications, etc. The SDR will engage with various departments/levels within the organization, including Sales Operations, Sales, Marketing, Product, Business Development, and Leadership.
Job Duties/Responsibilities: In the SDR position, you will make immediate contributions to the organization including but not limited to:
Serve as the first line of contact for all inbound business leads & contacts
Partner with Marketing to take action on trade show follow-up correspondence
Create a best in class prospecting campaign using Outreach.io in partnership with Sales & Marketing
Schedule targeted meetings with customers/products by collaborating with the Sales Reps
Participate in product demos and discovery calls to ensure a focus on continuous learning & engagement
Develop knowledge of TouchNet products, as well as understand TouchNet Partners and TouchNet Events (ie COMTEC) that may require a SDR-led calling campaign
Communicate effectively and promptly to internal and external stakeholders
Develop skills of how to correctly use SFDC & Outreach.io for weekly/monthly/quarterly metric reporting
Maintain detailed and organized records within SFDC, Gmail, Outreach.io, etc. for historical tracking
Cross-train within sales operations team to develop cross-functional knowledge and experience
Utilize best practices and professionalism in daily activities to set yourself up for success
Display a positive team-first attitude & drive for meeting or exceeding role expectations
Effective collaborate with others to ensure success within role
Education and Qualifications:
Bachelor’s Degree in business, marketing, communications or a related field
Strong communication and interpersonal skills to collaborate effectively across various internal functions and internal stakeholders
Exemplify confidence with a proactive/self-starter attitude to meet or exceed goals
Intelligent, motivated and competitive - understand the ‘getting it done and doing it right’ mentality
Thrive in a team environment and effectively communicate with all levels of stakeholders
Work in Lenexa, KS office at least 3 days per week
TouchNet is a leading provider of integrated, comprehensive, and secure commerce and credential solutions for colleges and universities. Institutions of higher education rely on TouchNet to unify and secure payments, permissions, and other related business transactions campus-wide. TouchNet’s unmatched integration, transparency, and security give institutions greater control over transactions, costs, and compliance, while providing greater operational efficiencies and self-service access to real-time information. TouchNet is a Global Payments company. (NYSE: GPN)
TouchNet Information Systems is committed to Diversity, Equity, and Inclusion (DEI). Our vision is to be “Champions of Inclusion.” We are fully committed and focused on creating a better tomorrow in the communities in which we live and work. Diversity is a core value and we are passionate about building and sustaining an inclusive and equitable working and learning environment.
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.