Order Fulfillment Technician
Jeffersonville, IN, USA
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
- Execute end-to-end fulfillment and deployment activities, including picking, packing, shipping, and preparing payment technology solutions for customer delivery.
- Configure, stage, and validate POS devices, payment terminals, and peripherals, including imaging systems, installing software, and setting up customer-specific applications.
- Perform quality assurance testing and troubleshooting to ensure all hardware, software, and connectivity components are fully functional prior to shipment.
- Maintain accurate inventory records, perform cycle counts, and ensure compliance with asset tracking and inventory control processes.
- Partner cross-functionally with operations, product, implementation, and support teams to resolve issues, improve processes, and ensure successful customer deployments.
- High school diploma or equivalent; technical certification preferred.
- 2+ years of experience in technology deployment, IT support, fulfillment operations, or a related field.
- Strong troubleshooting and problem-solving skills across hardware, software, and connectivity issues.
- Ability to manage multiple tasks, maintain attention to detail, and work in a fast-paced, deadline-driven environment.
- Experience supporting payment technology, merchant services, or retail technology deployments.
- Familiarity with networking fundamentals, device connectivity, or remote troubleshooting.
- Experience with inventory systems or platforms such as NetSuite, Salesforce, or similar tools.
- Hands-on experience configuring POS systems, payment terminals, or similar hardware and software environments.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.